Dental Office Lead/ Treatment Coordinator
About The Position
East Haddam Dental Associates is seeking a polished, organized, and patient-focused Lead Dental Office Lead/ Treatment Coordinator to join their growing practice on a full-time basis. This is a unique opportunity to step into a leadership-facing front office role at a well-established practice that combines modern technology, a loyal patient base, and a collaborative culture that values professionalism, efficiency, and exceptional service. The practice is a modern, technology-forward, full-service practice offering comprehensive care, with a comfortable, welcoming reception area, private treatment rooms, and consultation suite. Practice hours are Monday-Thursday 8AM-5PM.
Requirements
- Previous dental office experience required
- Excellent customer service, communication, and organizational skills
- Professional, dependable, and team-oriented attitude
- Ability to multitask, problem-solve, and lead by example in a busy practice environment
Nice To Haves
- Treatment coordinator and/or dental front office experience preferred
- Strong knowledge of dental insurance, billing, and patient financial coordination preferred
- Familiarity with Dentrix Enterprise and/or Eaglesoft strongly preferred
Responsibilities
- Welcome patients and create a polished, professional first impression
- Present treatment plans and explain financial arrangements clearly and confidently
- Verify insurance benefits and help patients understand coverage and out-of-pocket costs
- Coordinate patient scheduling to support productive, efficient provider schedules
- Manage patient check-in/check-out and maintain accurate records
- Collect payments and support front office financial workflows
- Communicate closely with providers and clinical team members to ensure seamless patient flow
- Support administrative processes, reporting, and daily office organization
- Help maintain a high standard of service, professionalism, and accountability at the front desk
Benefits
- Competitive pay: $20-26/hour
- Opportunity to take ownership of the patient experience and treatment coordination process
- Consistent patient demand and strong case opportunities
- Full-time, consistent weekday schedule
- Supportive team culture in a respected community practice
- Opportunity to grow in a key administrative leadership role
- Modern systems and technology that support excellent patient care
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
