Dental Insurance Administration

Coastal Empire PeriodonticsRichmond Hill, GA
Onsite

About The Position

Coastal Empire Periodontics & Implant Dentistry is seeking an experienced, detail-oriented Dental Insurance & Administrative Coordinator to join our growing specialty practice. The practice is expanding in 2026 with construction underway on a new building. The doctor utilizes advanced innovations for high-quality patient care, including laser-assisted new attachment procedure (LANAP), Chao Pinhole Surgical Technique, and cone beam equipment for 3D radiographs.

Requirements

  • Minimum 2 years of dental front office or insurance experience
  • Strong knowledge of dental insurance verification, claims processing, and payment posting
  • Experience with Dentrix preferred
  • Excellent communication, organizational, and customer service skills
  • Ability to multitask in a fast-paced specialty practice
  • Dependable team player committed to providing exceptional patient service and maintaining accuracy in all aspects of insurance and financial coordination.

Responsibilities

  • Verify insurance benefits for all new patient appointments
  • Update insurance annual maximums and deductibles for existing patients
  • Submit insurance claims for hygiene appointments daily and surgical procedures once records are complete
  • Post insurance payments to patient accounts
  • Follow up on outstanding insurance claims
  • Answer incoming calls and schedule new patient appointments
  • Assist with appointment confirmations and rescheduling
  • Provide backup support for patient check-in and check-out
  • Balance the daily financial reports and day sheet

Benefits

  • Paid time off
  • 401(k)
  • Employee discounts
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