Dental Front Office Team Member

Mary Elizabeth Starnes Huffman DDS • Lenoir, NC

12d

About The Position

Foothills Dental is seeking an experienced, driven, and self-motivated Front Office Team Member to join its practice. The practice emphasizes an enhanced, customized patient experience and seeks someone who can thrive in a fast-paced office while using critical thinking, problem-solving, and multitasking skills. The role involves dental scheduling, insurance processing and verification, treatment and financial coordination, payment collection and posting, accounts receivable, and customer service. The team values patient-first care, a positive and warm attitude, organization, attention to detail, coachability, and effective communication. Foothills Dental supports ongoing professional growth and continuing education and is looking for a team member interested in growing with the team.

Requirements

• Dental office experience.
• Experience in dental scheduling and insurance verification.
• Experience collecting and posting payments and managing accounts receivable.
• Be coachable.
• Have a positive, warm attitude and excellent communication skills.
• Be organized and detail-oriented, with the ability to problem-solve.
• Have strong critical-thinking and multitasking skills.

Nice To Haves

• Knowledge of progressive dental technology, including Cerec, CBCT, and lasers.

Responsibilities

• Schedule dental appointments effectively.
• Process and verify dental insurance.
• Coordinate treatment and patient finances.
• Collect and post payments.
• Handle accounts receivable.
• Provide excellent customer service and support a positive patient experience.

Benefits

• Ongoing professional growth and continuing education.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed