Part-time Dental Front Office Assistant
About The Position
Affordable Dentures & Implants is hiring a part-time Dental Front Desk Assistant for 2–3 days per week. This role is ideal for individuals seeking meaningful work without a five-day commitment, such as those who are semi-retired, balancing family, or working a second job. The Dental Front Desk Assistant will be the first point of contact for patients, responsible for creating an exceptional patient experience and supporting a team dedicated to transforming lives through high-quality tooth replacement solutions. The ideal candidate will have a passion for patient care, excellent communication skills, and experience working in a dental office.
Requirements
- 2+ years of dental front office or dental receptionist experience required.
- Previous experience scheduling patients in a dental practice.
- Knowledge of dental terminology, treatment planning, and patient scheduling.
- Excellent customer service and communication skills.
- Strong organizational and multitasking abilities.
- Comfortable working independently and picking up where the team left off between scheduled days.
- Positive attitude with a team-first mindset.
Nice To Haves
- Experience using Dentrix preferred.
- CareCredit experience preferred.
- Experience managing the full dental insurance process preferred — verification, benefit review, claim submission, pre-authorizations, payment posting, claim follow-up, and patient financial communication.
Responsibilities
- Deliver outstanding customer service and keep the front office running smoothly on scheduled days.
- Welcome patients with professionalism and compassion, creating an exceptional first impression.
- Check patients in and out while maintaining efficient patient flow.
- Schedule, confirm, and coordinate patient appointments.
- Answer incoming calls and respond to inquiries on treatment, scheduling, pricing, financing, and office policies.
- Verify and maintain accurate patient records using Dentrix.
- Process payments, collect balances, and reconcile daily transactions.
- Discuss financing options, including CareCredit, when appropriate.
- Assist patients with insurance documentation and claim information.
- Follow up with prospective patients and encourage scheduling.
- Order and maintain office supplies and administrative materials.
- Maintain a clean, organized, and welcoming reception area.
- Perform additional duties as assigned to support the practice.
Benefits
- Competitive hourly compensation
- A predictable part-time schedule with real work-life balance
- Supportive, team-oriented work environment
- Comprehensive new hire training and onboarding provided
- Opportunity to grow — including a path to additional days or full-time if you ever want it
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
