Part-time Dental Front Office Assistant

Affordable Dentures & Implants • Dothan, AL

13h • Onsite

About The Position

Join Affordable Dentures & Implants in Dothan and Help Create Healthy, Confident Smiles! Affordable Dentures & Implants is hiring a part-time Dental Front Desk Assistant for 2–3 days per week — ideal if you're semi-retired, balancing family, working a second role, or simply want meaningful work without a five-day commitment. You'll be the first point of contact for our patients: a friendly, organized, customer-focused professional who helps create an exceptional patient experience while supporting a team dedicated to transforming lives through high-quality tooth replacement solutions. In this role, you'll play a vital part in creating an exceptional patient experience while supporting a team dedicated to transforming lives through high-quality tooth replacement solutions. If you have a passion for patient care, excellent communication skills, and experience working in a dental office, we'd love to meet you!

Requirements

• 2+ years of dental front office or dental receptionist experience required
• Previous experience scheduling patients in a dental practice
• Experience using Dentrix preferred
• CareCredit experience preferred
• Knowledge of dental terminology, treatment planning, and patient scheduling
• Experience managing the full dental insurance process preferred — verification, benefit review, claim submission, pre-authorizations, payment posting, claim follow-up, and patient financial communication
• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Comfortable working independently and picking up where the team left off between your scheduled days
• Positive attitude with a team-first mindset

Responsibilities

• Welcome patients with professionalism and compassion, creating an exceptional first impression
• Check patients in and out while maintaining efficient patient flow
• Schedule, confirm, and coordinate patient appointments
• Answer incoming calls and respond to inquiries on treatment, scheduling, pricing, financing, and office policies
• Verify and maintain accurate patient records using Dentrix
• Process payments, collect balances, and reconcile daily transactions
• Discuss financing options, including CareCredit, when appropriate
• Assist patients with insurance documentation and claim information
• Follow up with prospective patients and encourage scheduling
• Order and maintain office supplies and administrative materials
• Maintain a clean, organized, and welcoming reception area
• Perform additional duties as assigned to support the practice

Benefits

• Competitive hourly compensation
• A predictable part-time schedule with real work-life balance
• Supportive, team-oriented work environment
• Comprehensive new hire training and onboarding provided
• Work alongside experienced dentists and dental professionals
• Opportunity to grow — including a path to additional days or full-time if you ever want it
• Make a meaningful impact on patients' lives every day

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed