Part-time Dental Front Office Assistant

Affordable Dentures & Implants • Maplewood, MN

16h • Onsite

About The Position

Join Affordable Dentures & Implants in Maplewood and Help Create Healthy, Confident Smiles! This is a Part-Time Dental Front Desk Assistant role, working 2–3 days per week. It's ideal for individuals seeking meaningful work without a five-day commitment, such as those who are semi-retired, balancing family, or working a second role. You will be the first point of contact for patients, acting as a friendly, organized, and customer-focused professional. Your role is crucial in creating an exceptional patient experience and supporting a team dedicated to transforming lives through high-quality tooth replacement solutions. If you have a passion for patient care, excellent communication skills, and experience in a dental office, we encourage you to apply.

Requirements

• 2+ years of dental front office or dental receptionist experience required.
• Previous experience scheduling patients in a dental practice.
• Experience using Dentrix preferred.
• CareCredit experience preferred.
• Knowledge of dental terminology, treatment planning, and patient scheduling.
• Experience managing the full dental insurance process preferred — verification, benefit review, claim submission, pre-authorizations, payment posting, claim follow-up, and patient financial communication.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Comfortable working independently and picking up where the team left off between scheduled days.
• Positive attitude with a team-first mindset.
• Friendly, professional, and compassionate.
• Detail-oriented and highly organized.
• Comfortable managing multiple priorities.
• Passionate about delivering exceptional patient experiences.
• Dependable and consistent.

Nice To Haves

• Previous experience scheduling patients in a dental practice.
• Experience using Dentrix.
• CareCredit experience.
• Experience managing the full dental insurance process — verification, benefit review, claim submission, pre-authorizations, payment posting, claim follow-up, and patient financial communication.

Responsibilities

• Deliver outstanding customer service and keep the front office running smoothly on scheduled days.
• Welcome patients with professionalism and compassion, creating an exceptional first impression.
• Check patients in and out while maintaining efficient patient flow.
• Schedule, confirm, and coordinate patient appointments.
• Answer incoming calls and respond to inquiries on treatment, scheduling, pricing, financing, and office policies.
• Verify and maintain accurate patient records using Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit, when appropriate.
• Assist patients with insurance documentation and claim information.
• Follow up with prospective patients and encourage scheduling.
• Order and maintain office supplies and administrative materials.
• Maintain a clean, organized, and welcoming reception area.
• Perform additional duties as assigned to support the practice.

Benefits

• Competitive hourly compensation
• A predictable part-time schedule with real work-life balance
• Supportive, team-oriented work environment
• Comprehensive new hire training and onboarding provided
• Work alongside experienced dentists and dental professionals
• Opportunity to grow — including a path to additional days or full-time if you ever want it
• Make a meaningful impact on patients' lives every day

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed