Part-time Dental Front Office Assistant
About The Position
Join Affordable Dentures & Implants in Madison and Help Create Healthy, Confident Smiles! Affordable Dentures & Implants is hiring a part-time Dental Front Desk Assistant for 2–3 days per week — ideal if you're semi-retired, balancing family, working a second role, or simply want meaningful work without a five-day commitment. You'll be the first point of contact for our patients: a friendly, organized, customer-focused professional who helps create an exceptional patient experience while supporting a team dedicated to transforming lives through high-quality tooth replacement solutions. In this role, you'll play a vital part in creating an exceptional patient experience while supporting a team dedicated to transforming lives through high-quality tooth replacement solutions. If you have a passion for patient care, excellent communication skills, and experience working in a dental office, we'd love to meet you!
Requirements
- 2+ years of dental front office or dental receptionist experience required
- Previous experience scheduling patients in a dental practice
- Experience using Dentrix preferred
- CareCredit experience preferred
- Knowledge of dental terminology, treatment planning, and patient scheduling
- Experience managing the full dental insurance process preferred — verification, benefit review, claim submission, pre-authorizations, payment posting, claim follow-up, and patient financial communication
- Excellent customer service and communication skills
- Strong organizational and multitasking abilities
- Comfortable working independently and picking up where the team left off between your scheduled days
- Positive attitude with a team-first mindset
- Friendly, professional, and compassionate
- Detail-oriented and highly organized
- Comfortable managing multiple priorities
- Passionate about delivering exceptional patient experiences
- Dependable and consistent — our patients and team count on you the days you're here
Responsibilities
- Welcome patients with professionalism and compassion, creating an exceptional first impression
- Check patients in and out while maintaining efficient patient flow
- Schedule, confirm, and coordinate patient appointments
- Answer incoming calls and respond to inquiries on treatment, scheduling, pricing, financing, and office policies
- Verify and maintain accurate patient records using Dentrix
- Process payments, collect balances, and reconcile daily transactions
- Discuss financing options, including CareCredit, when appropriate
- Assist patients with insurance documentation and claim information
- Follow up with prospective patients and encourage scheduling
- Order and maintain office supplies and administrative materials
- Maintain a clean, organized, and welcoming reception area
- Perform additional duties as assigned to support the practice
Benefits
- Competitive hourly compensation
- A predictable part-time schedule with real work-life balance
- Supportive, team-oriented work environment
- Comprehensive new hire training and onboarding provided
- Work alongside experienced dentists and dental professionals
- Opportunity to grow — including a path to additional days or full-time if you ever want it
- Make a meaningful impact on patients' lives every day
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
