Dental Front Office Assistant

SA Family Dentist•San Antonio, TX

About The Position

The Dental Front Office Assistant (also described as a Dental Business Associate) supports the day-to-day operations of a doctor-owned private dental practice in the San Antonio area/Schertz. The practice is a PPO/Fee-For-Service office with a long-standing patient base and a focus on excellent patient care. The role involves insurance verification, appointment scheduling, patient communication, treatment coordination, financial communication, and maintaining accurate records in Open Dental. The practice seeks an organized, proactive team member who communicates confidently with patients, takes ownership of responsibilities, and helps keep the schedule productive. The position offers pay based on experience, a monthly bonus based on office collections, health insurance, PTO, paid holidays, and dental coverage. No weekends are required.

Requirements

  • At least 1 year of dental office experience.
  • Experience using Open Dental software.
  • Experience in PPO/Fee-For-Service dental offices.
  • Strong knowledge of insurance verification and benefits breakdown.
  • Excellent communication and organizational skills.
  • Demonstrated initiative, ownership, and confidence communicating with patients.

Responsibilities

  • Verify dental insurance and explain benefits to patients.
  • Schedule and manage patient appointments.
  • Communicate with patients by phone, text, and email.
  • Coordinate treatment and communicate financial information.
  • Maintain accurate patient records in Open Dental.
  • Support the team in maintaining a productive schedule.

Benefits

  • Monthly bonus based on office collections.
  • Health insurance.
  • PTO.
  • Paid holidays.
  • Dental coverage.
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