Dental Front Office Assistant

Affordable Dentures & Implants • St. Louis, MO

2d

About The Position

Affordable Dentures & Implants is seeking a friendly, organized, and customer-focused dental front office professional for its St. Louis, Missouri practice. The position is the first point of contact for patients and supports an exceptional patient experience while helping the front office operate efficiently. The role works with a team providing tooth replacement solutions and includes comprehensive new-hire training and onboarding.

Requirements

• At least 2 years of dental front office or dental receptionist experience.
• Previous experience scheduling patients in a dental practice.
• Knowledge of dental terminology, treatment planning, and patient scheduling.
• Experience managing the full dental insurance process, including verification, benefit review, claim submission, pre-authorizations, payment posting, claim follow-up, and patient financial communication.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Ability to work efficiently in a fast-paced dental office.
• Positive attitude and team-first mindset.
• Friendly, professional, compassionate, detail-oriented, highly organized, dependable, and motivated approach.
• Comfort managing multiple priorities and passion for delivering exceptional patient experiences.

Nice To Haves

• Experience using Dentrix.
• CareCredit experience.
• Chairside assisting or oral surgery experience.

Responsibilities

• Welcome patients professionally and compassionately, creating a positive first impression.
• Check patients in and out and help maintain efficient patient flow.
• Schedule, confirm, and coordinate patient appointments.
• Answer incoming calls and respond to questions about treatment, scheduling, pricing, financing, and office policies.
• Verify and maintain accurate patient records using Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit, when appropriate.
• Assist patients with insurance documentation and claim information.
• Follow up with prospective patients and encourage them to schedule.
• Order and maintain office supplies and administrative materials.
• Prepare reports and administrative paperwork to support office operations.
• Keep the reception area clean, organized, and welcoming.
• Assist the clinical team with chairside support when needed.
• Perform additional duties as assigned to support the practice.

Benefits

• Competitive compensation.
• Career growth and advancement opportunities.
• Supportive, team-oriented work environment.
• Opportunity to make a meaningful impact on patients' lives.
• Opportunity to work alongside experienced dentists and dental professionals.
• Comprehensive new-hire training and onboarding.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed