Dental Front Desk Scheduler -Short Pump

Virginia Family Dentistry • Henrico, VA, US, VA

1d • $17 - $25 • Onsite

About The Position

Virginia Family Dentistry is looking for an experienced Front Desk Scheduler to join our Short Pump team! The scheduler is responsible for maintaining an efficient and productive schedule. Front desk team members perform routine clerical and administrative work such as answering telephones, greeting patients, updating patient information, inquiries, scheduling appointments, and record-keeping.

Requirements

• 1 year or more of dental office experience
• Excellent communication skills
• Time management
• Confidentiality
• Attention to detail
• Teamwork

Responsibilities

• Review schedules daily to fill any open appointment times. Monitor changes continuously throughout the day as schedule changes to fill open times
• Confirm, schedule, and follow up on unscheduled appointments
• Greet patients, answer telephones, and check office emails daily
• Run necessary patient reports and make follow up and treatment calls
• Ensure all patient appointment information is up to date including updated insurance information, current address, phone number, email, time allowed for the appointment, and if there are any past due balances
• Partner with insurance coordinator on any pre-treatment cost estimates or insurance needs to be updated
• Communicate with accounts receivable coordinator if there is a balance due or financial arrangement need to be made
• Partner with the specialist or hygiene coordinators as needed
• Review treatment plans with patients to give an understanding of the treatment needed and the insurance coverage of that treatment

Benefits

• 401(k) profit sharing
• dental and orthodontic care
• health insurance
• paid time off
• paid holidays
• paid uniforms
• vision insurance
• disability insurance
• life insurance
• wellness benefits
• continuing education

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed