Dental Front Desk

Guardian Dentistry Partners•Coral Springs, FL

1d•Onsite

About The Position

We are looking for a dynamic, experienced Front Desk professional with a friendly attitude and strong organizational skills to join our fast-growing team at Coral Springs Dental Center. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. You will be responsible for answering and managing the phones, and scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.

Requirements

2-3 years' experience preferred
Call center experience
Outstanding professionalism, high moral standards, and a self-motivated work ethic
Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
Available to work saturdays

Responsibilities

Handling all in coming and outbound calls for high call volume practice
Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
Confirm all future appointments
Assist patients with billing questions and scheduling of all appointments
Overview of daily schedules and proper provider patient flow
Follow-up with unscheduled recare/treatment appointments.
Support with treatment planning as needed and Insurance verification