Part-time Dental Front Office Assistant

Affordable Dentures & Implants•Dothan, AL

About The Position

Affordable Dentures & Implants is hiring a part-time Dental Front Desk Assistant in Metairie to work 2–3 days per week. The assistant is the first point of contact for patients and helps provide an exceptional patient experience while supporting the practice’s team and its tooth replacement services. The schedule is consistent, with days set in advance and no weekends. Occasional flexibility to cover additional days is welcome but not required. The role is suited to an experienced dental front office professional who can contribute quickly. Responsibilities include patient reception and check-in/check-out, appointment coordination, answering calls and questions, maintaining records in Dentrix, processing payments, discussing financing options, assisting with insurance documentation, and keeping the reception area and administrative supplies organized. The position offers new-hire training and onboarding, a supportive team environment, and the opportunity to take on additional days or move to full-time.

Requirements

At least 2 years of dental front office or dental receptionist experience.
Previous experience scheduling patients in a dental practice.
Knowledge of dental terminology, treatment planning, and patient scheduling.
Excellent customer service and communication skills.
Strong organizational and multitasking abilities.
Comfort working independently and picking up where the team left off between scheduled days.
Positive attitude and team-first mindset.
Dependable and consistent attendance on scheduled workdays.

Nice To Haves

Experience using Dentrix.
CareCredit experience.
Experience managing the full dental insurance process, including verification, benefit review, claim submission, pre-authorizations, payment posting, claim follow-up, and patient financial communication.

Responsibilities

Welcome patients professionally and compassionately, creating a positive first impression.
Check patients in and out while maintaining efficient patient flow.
Schedule, confirm, and coordinate patient appointments.
Answer incoming calls and respond to questions about treatment, scheduling, pricing, financing, and office policies.
Verify and maintain accurate patient records using Dentrix.
Process payments, collect balances, and reconcile daily transactions.
Discuss financing options, including CareCredit, when appropriate.
Assist patients with insurance documentation and claim information.
Follow up with prospective patients and encourage them to schedule.
Order and maintain office supplies and administrative materials.
Maintain a clean, organized, and welcoming reception area.
Perform additional duties as assigned to support the practice.