Part Time Dental Front Office

Affordable Dentures & Implants•Metairie, LA

About The Position

Affordable Dentures & Implants is hiring a part-time Dental Front Desk Assistant in Metairie to work 2–3 days per week on a consistent schedule set in advance. The role is suited to an experienced dental front office professional who can help create a welcoming patient experience and keep front office operations running smoothly. No weekends are required. Occasional flexibility to cover additional days is welcome but not required. The assistant is the first point of contact for patients and supports the practice through patient check-in and checkout, appointment coordination, phone and treatment inquiries, records maintenance, payment processing, financing discussions, insurance-related assistance, and general office administration. New hire training and onboarding are provided. The position offers the opportunity to grow into additional days or full-time work if desired.

Requirements

At least 2 years of dental front office or dental receptionist experience.
Previous experience scheduling patients in a dental practice.
Knowledge of dental terminology, treatment planning, and patient scheduling.
Excellent customer service and communication skills.
Strong organizational and multitasking abilities.
Ability to work independently and pick up where the team left off between scheduled days.
Positive attitude and team-first mindset.
Friendly, professional, compassionate, detail-oriented, highly organized, dependable, and consistent approach to work.

Nice To Haves

Experience using Dentrix.
CareCredit experience.
Experience managing the full dental insurance process, including verification, benefit review, claim submission, pre-authorizations, payment posting, claim follow-up, and patient financial communication.

Responsibilities

Welcome patients professionally and compassionately, creating a positive first impression.
Check patients in and out and help maintain efficient patient flow.
Schedule, confirm, and coordinate patient appointments.
Answer incoming calls and respond to inquiries about treatment, scheduling, pricing, financing, and office policies.
Verify and maintain accurate patient records using Dentrix.
Process payments, collect balances, and reconcile daily transactions.
Discuss financing options, including CareCredit, when appropriate.
Assist patients with insurance documentation and claim information.
Follow up with prospective patients and encourage them to schedule.
Order and maintain office supplies and administrative materials.
Keep the reception area clean, organized, and welcoming.
Perform additional duties as assigned to support the practice.