Dental Front Office Receptionist - Part Time

American Dental Companies•Mesa, AZ

2d•Onsite

About The Position

Dental Innovations – Mesa is seeking a friendly, organized, and proactive part-time Dental Front Office Receptionist. As the practice’s primary point of contact, the receptionist welcomes patients, manages phone calls and appointments, verifies insurance eligibility, and collects co-pays. The position works 2–3 days per week, with operating hours from 7:00 AM to 3:00 PM, Monday through Thursday. The office is closed Fridays, Saturdays, and Sundays. Compensation is $22.00–$24.00 per hour, with potential for a monthly team performance bonus. Dental Innovations provides comprehensive, patient-centered dentistry in a welcoming, family-oriented office with advanced dental technology. The receptionist supports a comfortable patient experience and an organized, efficient practice environment.

Requirements

At least 1 year of prior dental front office or reception experience.
Foundational knowledge of dental terminology, insurance verification, PPO plans, and scheduling workflows.
Strong written and verbal communication skills and a customer-service mindset.
Computer literacy.
Excellent organizational skills and the ability to multitask in an active practice.

Nice To Haves

Proficiency with dental practice management software such as Denticon, Dentrix, or EagleSoft.
Familiarity with patient check-in workflows and digital patient forms.

Responsibilities

Greet patients and manage check-in and check-out processes while maintaining a welcoming reception area.
Answer incoming calls and patient inquiries, providing exceptional, patient-first customer service.
Coordinate patient scheduling to support clinical flow and keep doctor and hygiene schedules full.
Schedule follow-up visits, recall appointments, and treatment plan visits.
Verify PPO insurance coverage and benefits before scheduled visits.
Calculate and collect patient co-pays, deductibles, and payments at the time of service.
Maintain accurate digital patient charts, intake forms, and records in dental practice management software.
Collaborate with clinical assistants, hygienists, and doctors to support smooth daily office flow.