Dental Clinical Operations Manager
About The Position
Complete Health is seeking a Dental Clinical Operations Manager to provide day-to-day operational leadership for its Dental Department. The role supports providers, leads dental support staff, improves workflows, ensures regulatory compliance, and helps deliver an exceptional patient experience in a Federally Qualified Health Center serving diverse and underserved populations. The manager leads daily clinic operations and provides administrative supervision of dental assistants, dental hygienists, and other assigned support staff. Responsibilities include overseeing staffing and staff development, coordinating patient flow and clinic utilization, improving workflows, maintaining supplies and equipment, ensuring compliance with applicable standards, collaborating on quality initiatives, optimizing patient access processes, and helping resolve operational patient concerns. Complete Health describes its environment as collaborative, mission-driven, and focused on service, quality, and continuous improvement. Its mission emphasizes high-quality, compassionate care for all patients, especially underserved and vulnerable populations, and values professionalism, teamwork, cultural sensitivity, and improving community health.
Requirements
- Minimum two years of dental industry experience.
- Strong understanding of dental terminology, clinical workflows, infection control, and dental operations.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
- Excellent communication, organization, and problem-solving skills.
Nice To Haves
- Dental assisting education, certification, or significant dental clinical experience.
- Previous leadership, supervisory, or management experience within a dental practice.
- Experience working in a community health center, FQHC, public health setting, or serving underserved populations.
- Experience with electronic dental records and practice management systems.
Responsibilities
- Lead daily operations of the dental clinic to support efficient patient care and providers.
- Provide administrative supervision of dental assistants, dental hygienists, and other assigned support staff.
- Oversee staffing, scheduling, onboarding, training, coaching, and performance management.
- Coordinate patient flow, chair assignments, provider support, and clinic utilization.
- Develop and improve operational workflows to increase efficiency and enhance the patient experience.
- Ensure compliance with OSHA, CDC, infection control, sterilization, and organizational standards.
- Manage dental supplies, inventory, equipment maintenance, and operational resources.
- Collaborate with the Dental Director to implement quality initiatives, policies, and operational improvements.
- Partner with Patient Access leadership to optimize scheduling, registration, patient communication, and front desk workflows.
- Respond to operational patient concerns and assist with resolution and service recovery.
- Support quality improvement efforts and departmental goals.
Benefits
- Competitive salary and comprehensive benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
