Manager Clinical Operations

Tower Health•Phoenixville, PA

About The Position

The Clinical Operations Manager is responsible for overall operational activities associated with Tower Health's Pathology and Clinical Laboratory Services and for the daily management of assigned clinical sections. Manager experience is needed for this role. The work schedule is full-time, either 7:00 a.m.–3:30 p.m. or 8:00 a.m.–4:30 p.m., with weekend and holiday work as needed by the department. Tower Health is a regional healthcare system serving communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children, in partnership with Drexel University. The system supports academic medicine and training through residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Its services also include rehabilitation, home healthcare, ambulance and emergency response, medical groups and providers, and urgent care facilities.

Requirements

  • Bachelor's degree in Clinical/Medical Laboratory Science, or a bachelor's degree in another field and completion of a Clinical/Medical Laboratory Science program.
  • Prior system manager experience.
  • ASCP or AMT registration.
  • Analytical, change management, collaborative, customer service, delegation, reasoning, leadership, listening, negotiation, organizational, problem-solving, project management, and strategic-thinking skills.
  • Computer skills, including navigation; Epic proficiency; and proficiency with Microsoft Office applications.
  • Excellent communication and interpersonal skills.
  • Financial and business acumen.
  • Knowledge of medical terminology.
  • Ability to multitask, prepare and give presentations, maintain attention to detail, and demonstrate service orientation and teamwork.

Responsibilities

  • Oversee overall operational activities associated with Tower Health's Pathology and Clinical Laboratory Services.
  • Manage the daily operations of assigned clinical sections.

Benefits

  • Generous time off.
  • Tuition assistance.
  • Comprehensive benefits.
  • Tower Advance Pay, providing access to pay throughout the pay period.
  • Employee Assistance Program.
  • Retirement Savings Program.
  • Life insurance.
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