Dental Biller - Front Office

A-Team Dental Staffing • Studio City, CA

7d • Onsite

About The Position

The Dental Insurance Biller / Patient Care Coordinator is responsible for managing insurance claims, accounts receivable, payment posting, insurance follow-up, and assisting patients with scheduling, answering incoming calls, and coordinating appointments. This position requires excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced dental environment.

Requirements

• Minimum of 2 years of dental insurance billing experience
• Strong knowledge of PPO dental insurance
• Experience with dental accounts receivable
• Experience scheduling dental patients
• Comfortable answering high-volume phone calls
• Excellent communication and customer service skills
• Highly organized with exceptional attention to detail
• Ability to multitask in a busy office environment
• Professional, dependable, and team-oriented

Nice To Haves

• Experience with Open Dental
• Experience using Weave
• Knowledge of Fee-for-Service (UCR) practices
• Experience presenting financial information to patients

Responsibilities

• Submit electronic dental insurance claims
• Review claims for accuracy prior to submission
• Post insurance payments and EOBs
• Monitor and manage insurance aging reports
• Follow up with insurance companies regarding outstanding claims
• Appeal denied or underpaid claims
• Correct and resubmit claims as needed
• Maintain accurate patient financial records
• Review accounts receivable and assist with collections
• Document insurance communications thoroughly
• Assist with insurance benefit verification when needed
• Answer incoming multi-line phone calls professionally
• Schedule and confirm patient appointments
• Assist patients with treatment scheduling
• Provide outstanding customer service to every patient
• Coordinate daily schedule to maximize productivity
• Respond to patient questions regarding appointments and financial information
• Maintain accurate patient records
• Support the clinical team with administrative tasks as needed
• Ensure HIPAA compliance and confidentiality

Benefits

• Holiday Pay
• Performance Bonus Structure
• 401(k)
• Paid Sick Time
• Supportive Team Environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed