Dental Administrator - Gloucester Dental Centre

dentalcorp•Ottawa, ON

1d•CA$18 - CA$24•Onsite

About The Position

At Gloucester Dental Centre, we’ve been proudly serving Ottawa and the surrounding communities with high-quality, patient-focused dental care since 1993. Our experienced and collaborative team is dedicated to helping patients achieve their oral health goals through personalized care and a full range of dental services. We offer a dynamic and supportive environment where team members have the opportunity to work across a wide range of services, including preventive care, cosmetic dentistry, children’s services, periodontics, dental implants, and IV sedation. If you’re looking to join a knowledgeable, welcoming team that values collaboration, exceptional patient care, and professional growth, Gloucester Dental Centre is the place for you.

Requirements

Minimum 1 year of Dental Administration experience is required
Experience with dental software programs is required
Candidates must be legally authorized to work in Canada.

Nice To Haves

Clinical background is considered an asset

Responsibilities

Welcome and assist patients upon arrival, creating a warm and positive first impression
Optimize the daily appointment schedule to ensure full utilization with minimal gaps
Effectively manage the recall system and maintain accurate, up-to-date patient records
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner