Dental Administrator

Passion Dental Group Inc. • Edmonton, AB

3d • Onsite

About The Position

We are looking for a skilled and compassionate Dental Administrator to join our team at The Dentists at Northgate. This role is ideal for someone who understands that exceptional patient care goes beyond administrative tasks and focuses on creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free. You will be joining a supportive, professional environment where you can bring your expertise, energy, and empathy to the front desk. Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. We do not use artificial intelligence or automated decision-making tools to screen or assess candidates; all applications are reviewed by our recruitment team. Limited AI-enabled tools may be used solely for note-taking during phone screening interviews. If you require accommodation at any stage of the hiring process, please let us know by emailing [email protected].

Requirements

• Minimum of 2 years of experience in a dental admin role.
• Knowledge of dental billing and insurance protocols.
• Proficiency with Microsoft Office
• Strong verbal and written communication skills.
• Excellent problem-solving abilities with strong attention to detail.
• Friendly, professional demeanour with a patient-first mindset.
• Ability to multitask and thrive in a dynamic, fast-paced environment.

Nice To Haves

• experience with Dentrix and MaxAssist is an asset.

Responsibilities

• Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
• Manage phone calls, direct inquiries, and efficiently book appointments
• Maintain and organize the patient database with accuracy and confidentiality
• Oversee insurance claims, billing systems, and follow up with insurance companies
• Establish and manage office protocols to keep operations running smoothly
• Coordinate and optimize appointment schedules
• Provide leadership and foster a team culture focused on outstanding client service

Benefits

• Extended Health Benefits
• uniform allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed