Dental Administrator - Walden Dental Wellness

dentalcorpCalgary, AB
Onsite

About The Position

Walden Dental Wellness is a patient-focused dental clinic dedicated to providing comprehensive oral health care in a welcoming and comfortable environment. Our team is committed to delivering personalized care with a gentle, compassionate approach, helping patients of all ages feel at ease throughout their visit. We offer a full range of general dentistry services, supported by modern technology and a strong emphasis on preventive care, education, and long-term oral health. At Walden Dental Wellness, we take pride in creating a supportive team culture built on collaboration, professionalism, and continuous learning.

Requirements

  • Previous clinical experience as a Treatment/Scheduling Coordinator is required
  • Knowledge and understanding of dental treatment plans and ability to educate patients is required
  • Experience with dental software programs is required
  • Strong customer service experience

Responsibilities

  • Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
  • Support treatment planning by coordinating appointments and follow-ups with the dental team
  • Present treatment costs, collect payments, process insurance claims, and assist with payment plans
  • Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
  • Maintain accurate patient records and ensure smooth scheduling to optimize chair time
  • Collaborate with clinical and administrative staff to deliver seamless, high-quality care
  • Uphold privacy, ethical, and regulatory standards in all patient interactions

Benefits

  • RRSP matching
  • Gym discounts
  • Insurance savings
  • Entertainment deals
  • Access to Employee and Family Assistance Program
  • Industry-leading CE
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