Dental Administrator - Northland Dental

dentalcorp•Calgary, AB

1d•Onsite

About The Position

Explore a fulfilling career at Northland Dental in Calgary, where our dedicated team prioritizes exceptional oral health through personalized and compassionate care. Join us in delivering a comprehensive range of top-notch dental services, including preventive care, cosmetic dentistry, and restorative treatments. We pride ourselves on providing quality dental care and 4.3 stars on google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology. Become a valued member of our team, contributing to the creation of brighter and healthier smiles in a welcoming and professional environment! https://www.northlanddental.ca/site/about-calgary-dental-clinic

Requirements

Minimum 1 year of Dental Administration experience is required
Experience with dental software programs is required
Candidates must be legally authorized to work in Canada.

Nice To Haves

Clinical background is considered an asset

Responsibilities

Welcome and assist patients upon arrival, creating a warm and positive first impression
Optimize the daily appointment schedule to ensure full utilization with minimal gaps
Effectively manage the recall system and maintain accurate, up-to-date patient records
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner