Dental Administrator

Passion Dental Group Inc.•Calgary, AB

2d•Onsite

About The Position

We know that exceptional patient care goes beyond scheduling appointments and processing paperwork—it’s about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free. We're growing and building something special! As our practice expands, we’re seeking a skilled and dedicated Dental Administrator who’s ready to play a key role in our continued success. This is your chance to join a collaborative, patient-focused team where your expertise truly makes an impact. Bragg Creek Dental is located in the beautiful foothills of the Rocky Mountains, just a short drive from Calgary. The scenic commute through rolling foothills and forested landscapes offers a refreshing start and end to your day, making the drive feel less like a commute and more like an escape from the city. Currently operating out of the owner’s residence, we’re excited to move into our expanded clinic space with a targeted opening in July 2026. This growth reflects our commitment to continuing to serve the Bragg Creek community while creating an exceptional environment for both our patients and our team. Dr. Clancy and our experienced team are passionate about providing high-quality dentistry while taking the time to truly listen to patients and deliver personalized care. As a small, tight-knit team, we value collaboration, open communication, and supporting one another in creating outstanding patient experiences. Working in Bragg Creek offers the charm of a close-knit community where meaningful, long-lasting relationships are built with patients. Combined with the peaceful mountain setting and close proximity to Calgary, our clinic provides a unique balance of professional fulfillment, lifestyle, and work-life balance. Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success.

Requirements

Minimum of 1 year of experience in a dental clinic environment, including managing patient appointments and optimizing clinic flow, with a strong focus on hygiene scheduling.
Knowledge of dental billing and insurance protocols.
Proficiency with Microsoft Office; experience with Curve and MaxAssist is an asset.
Strong verbal and written communication skills.
Excellent problem-solving abilities with strong attention to detail.
Friendly, professional demeanour with a patient-first mindset.
Ability to multitask and thrive in a dynamic, fast-paced environment.

Nice To Haves

experience with Curve and MaxAssist

Responsibilities

Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
Manage phone calls, direct inquiries, and efficiently book appointments
Maintain and organize the patient database with accuracy and confidentiality
Oversee insurance claims, billing systems, and follow up with insurance companies
Establish and manage office protocols to keep operations running smoothly
Coordinate and optimize appointment schedules
Provide leadership and foster a team culture focused on outstanding client service