Dental Administrator - Country Club Dental Centre

dentalcorp•Nanaimo, BC

2d•CA$25 - CA$31•Onsite

About The Position

Country Club Dental Centre has been serving Nanaimo and the surrounding communities for many years. Our practice offers a complete range of dental services, including general, restorative and children dentistry, Botox therapy, Invisalign, cosmetic treatments, and much more. At Country Club Dental Centre, we are committed to staying at the cutting edge of dental technology, while effectively providing quality care. Our team of dentists are highly regarded in their field and provide unparalleled dental care in a safe and soothing environment. We pride ourselves on providing quality dental care and 5 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology. Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support. Our modern dental office is located conveniently within Country Club Centre in Nanaimo among amenities and shopping.

Requirements

Minimum 1 year of Dental Administration experience is required
Experience with dental software programs is required
Candidates must be legally authorized to work in Canada.

Nice To Haves

Clinical background is considered an asset

Responsibilities

Welcome and assist patients upon arrival, creating a warm and positive first impression
Optimize the daily appointment schedule to ensure full utilization with minimal gaps
Effectively manage the recall system and maintain accurate, up-to-date patient records
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner