Dental Administrator

Passion Dental Group Inc.•Langley, BC

4d•Onsite

About The Position

We are looking for a skilled and compassionate Dental Administrator to join our team at Charisma Dental Studio. This role is crucial in creating a welcoming experience for patients, building trust, and ensuring every visit is smooth and stress-free. Whether you’re early in your career or bring years of experience, you’ll be joining a supportive, professional environment where you can bring your expertise, energy, and empathy to the front desk. The Dental Administrator will be the warm, welcoming face of the clinic, managing phone calls, booking appointments, maintaining patient databases, overseeing insurance claims and billing, and optimizing appointment schedules. This role also involves establishing office protocols and fostering a team culture focused on outstanding client service.

Requirements

Minimum of 2 years of experience in a dental admin role.
Knowledge of dental billing and insurance protocols.
Proficiency with Microsoft Office
Strong verbal and written communication skills.
Excellent problem-solving abilities with strong attention to detail.
Friendly, professional demeanour with a patient-first mindset.
Ability to multitask and thrive in a dynamic, fast-paced environment.

Nice To Haves

Experience with Power Practice/Cleardent is an asset.

Responsibilities

Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
Manage phone calls, direct inquiries, and efficiently book appointments
Maintain and organize the patient database with accuracy and confidentiality
Oversee insurance claims, billing systems, and follow up with insurance companies
Establish and manage office protocols to keep operations running smoothly
Coordinate and optimize appointment schedules
Provide leadership and foster a team culture focused on outstanding client service

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume