Dental Administrator
About The Position
This role is more than reception and scheduling—it’s about being the heartbeat of the clinic experience. You’ll play a key role in creating a welcoming and professional first impression for every patient, keeping the schedule organized, efficient, and running smoothly, supporting both patients and the clinical team throughout the day, helping create positive, stress-free experiences from check-in to check-out, and building long-term patient relationships through communication and care. If you love organization, problem-solving, connecting with people, and being the person who keeps everything running seamlessly—this role is incredibly rewarding.
Requirements
- Proficiency with Microsoft Office
- Excellent communication and interpersonal skills
- A strong customer service mindset with a passion for creating positive patient experiences
- Comfort working in a fast-paced environment and balancing multiple priorities
- Strong attention to detail and problem-solving abilities
- A positive, team-oriented attitude with a patient-first mindset
Nice To Haves
- Previous experience in a dental clinic environment
- Strong understanding of dental billing, insurance, and front desk operations
- Experience with scheduling and patient coordination
- Cleardent experience
Responsibilities
- Greeting patients and creating a warm, welcoming front desk experience
- Managing phone calls, emails, and patient inquiries professionally and efficiently
- Booking and coordinating appointments to optimize schedule flow
- Confirming appointments and managing patient communications
- Processing insurance claims, billing, payments, and follow-ups
- Maintaining accurate patient records and ensuring database integrity
- Supporting the clinical team with scheduling coordination and patient flow
- Assisting with recall and re-care systems to support patient retention
- Helping maintain systems and processes that keep the clinic running smoothly
- Contributing to a positive, collaborative team environment
Benefits
- Accommodations to applicants with disabilities throughout our hiring process
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
