Demo Bike Mechanic II

Wheels Manufacturing LLC•Bloomington, MN
•$21 - $29

About The Position

The Demo Bike Mechanic II supports the daily technical, logistical, and operational functions of QBP’s Demo Team. The position primarily handles inbound work from internal and external customers, including demo bike assembly and maintenance, inventory management, material processes, and in-field event support. It builds on Demo Bike Mechanic I responsibilities and supports daily department processes as needed. The role is expected to perform all Level I responsibilities at a high level, demonstrating consistent understanding of technical material and regularly meeting or exceeding expectations. It also supports adjacent technical areas, including the Service Center and Brand Support, as assigned by leadership. Other duties may be assigned by leadership. Quality Bicycle Products is a certified B-Corp and an Equal Opportunity Employer. The company welcomes people from all backgrounds and does not discriminate based on protected characteristics. Its pay approach is described as ethical and transparent, with ranges based on market benchmarks and internal equity; individual pay may vary based on factors such as skills, experience, tenure, performance, and budget.

Requirements

  • 1–3 years of prior mechanical experience.
  • Comfort with autonomous decision-making and prioritization.
  • Excellent interpersonal and oral communication skills.
  • Computer skills and technical aptitude.
  • Ability to qualify as an approved QBP driver and obtain DOT driver certification.
  • Ability to work extended hours, including nights and weekends, to support events as needed.
  • Ability to participate in supplier or brand development events outside normal work hours as needed.
  • Ability to travel domestically five or more times per year, including by plane and motor vehicle.
  • Valid U.S. driver’s license and ability to fulfill QBP Approved Driver requirements.
  • Ability to work extensively on a phone and computer.
  • Ability to lift up to 35 pounds frequently, lift 50 pounds overhead occasionally, and team-lift 75 pounds occasionally.
  • Ability to stand and walk for up to 8 hours per shift constantly.
  • Ability to grasp, hold, turn, and otherwise work with hands, and to perform fine-finger manipulation.
  • Ability to work outdoors in various conditions and exposure to chemicals such as grease and cleaning solutions.
  • Ability to use mechanical tools to perform services daily.

Nice To Haves

  • Prior experience in QBP’s organizational structure.
  • Prior work with varied bicycle-centric mechanical systems, including modern road, mountain, and electric bike systems.

Responsibilities

  • Assemble, service, and repair demo bikes according to QBP and brand standards, including safety inspections and potentially advanced mechanical and developmental work.
  • Serve as a trusted point of contact for internal customers by assessing their needs, proactively checking demo bike inventory and equipment in and out, coordinating new-to-market product and prototype assembly, and troubleshooting issues.
  • Proactively manage demo bike inventory by tracking inventory movements, storing or rearranging inventory using reporting and supply chain management software, resolving inventory discrepancies with cross-functional teams, maintaining demo bike material numbers, and processing end-of-life inventory.
  • Support in-field demo bike activations by assisting with setup, building and maintaining the event demo fleet, helping customers prepare for rides, and occasionally driving company vehicles to activations.
  • Maintain shop standards and ensure a clean, secure, and safe work environment.
  • Support adjacent technical areas, including Service Center and Brand Support, as assigned by leadership.
  • Perform other duties as assigned by leadership.
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