Bike Mechanic - Project One (Waterloo)

Trek•Waterloo, WI
•Onsite

About The Position

Trek is hiring a full-time Bike Mechanic to support its Project One Factory at the company’s headquarters in Waterloo. This is a non-customer-facing role in a factory setting, focused on assembling and servicing bikes rather than working in a retail environment. Mechanics work alongside experienced colleagues to help build bikes and get more people riding. At the Trek Performance factory, the mechanic helps build customers’ custom Project One bikes and built-to-stock Trek bikes. The role requires precision in final assembly, tuning, and adjustments to ensure bikes meet Trek’s standards for speed and quality. The position may also involve troubleshooting e-bike systems and updating their software, as well as assisting wherever needed to meet team goals and deliver outstanding service. The job posting also describes opportunities at Trek’s Red Barn Refresh program in Johnson Creek, where mechanics work on refurbished bikes, including older Trek models, high-end road bikes, Rails, and Project One bikes.

Requirements

  • At least 2 years of hands-on experience assembling a wide range of bikes, from kids’ bikes to high-end mountain, road, and e-bikes.
  • Bike shop or bike assembly experience.
  • Self-starter mentality, passion for teamwork, and a positive attitude.
  • Dedication to providing hospitality by listening, caring, and being ready to help.
  • Attention to detail and skill in troubleshooting and fine-tuning bikes.
  • Desire to keep learning, developing skills, and staying current with technologies and service techniques.

Responsibilities

  • Complete final assembly, tuning, and adjustment of a full spectrum of bikes.
  • Troubleshoot and update e-bike systems and software.
  • Help build custom Project One bikes and built-to-stock Trek bikes.
  • Step in wherever needed to help the team meet its goals and deliver outstanding service.

Benefits

  • Flexible and fun company culture.
  • Competitive health care, with PPO and HDHP medical plan options.
  • Dental insurance.
  • Vision insurance.
  • Flexible Spending Accounts (FSA).
  • Free life insurance and optional term life insurance.
  • Competitive vacation package.
  • 401(k) with match and Employee Stock Ownership Plans (ESOP).
  • 12 weeks of maternity leave with 100% pay.
  • Flexible holiday schedule with 10 company holidays.
  • Tuition reimbursement up to $15,000 for undergraduate and master’s programs.
  • Employee discounts on all products.
  • Deep partner retail discounts.
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