Delivery Supervisor

The Odom Corporation•Anchorage, AK

3d•$70,000 - $75,000

About The Position

The Delivery Supervisor leads and supervises assigned delivery staff, planning, organizing, and directing daily activities to ensure work is performed safely, efficiently, and in accordance with Company standards. The role provides training, coaching, feedback, and performance evaluation; recognizes employee contributions; administers corrective action when appropriate; addresses employee concerns; and resolves operational issues through effective leadership and communication. The position also supports delivery operations when needed, coordinates staffing coverage, works with Transport Planners on route plans, and seeks improvements in efficiency, profitability, quality, safety, and customer service. The role requires a valid Class A CDL or a valid Class B CDL with the ability to obtain a Class A within 90 days, and the ability to work a flexible schedule and travel to other markets as needed. Work takes place in warehouse, delivery, customer, and outdoor environments. The position involves physical delivery-related tasks, including lifting and moving products and operating equipment such as pallet jacks and hand trucks. Employees may encounter moderate or occasionally high noise, varying temperatures, inclement weather, and changing environmental conditions.

Requirements

Must be at least 21 years of age.
Valid Class A CDL required, or a valid Class B CDL with the ability to obtain a Class A CDL within 90 days of hire.
Must meet applicable DOT qualification requirements.
Must successfully complete required pre-employment screening, including a DOT drug screening and background check.
Must maintain an acceptable driving record in accordance with Company requirements.
Strong written and verbal communication skills.
Strong interpersonal and leadership skills, including the ability to coach employees, address performance concerns, and conduct difficult or courageous conversations professionally.
Strong organizational skills and attention to detail.
Ability to work a flexible schedule based on operational and business needs.
Ability to travel to other markets as needed.
Regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 170 pounds, including full beer kegs.
Safely operate equipment such as pallet jacks and hand trucks to move and deliver products.
Perform delivery-related physical activities that may include frequent standing, walking, bending, reaching, pushing, pulling, and lifting.

Nice To Haves

Previous supervisory or leadership experience.
Previous beverage distribution or delivery experience.
Working knowledge of Microsoft Office applications.
Experience working in a DOT-regulated delivery or transportation environment.

Responsibilities

Supervise, plan, organize, and direct the daily activities of assigned delivery employees.
Provide ongoing coaching, training, feedback, recognition, and progressive discipline as appropriate.
Monitor and reinforce safe work practices in accordance with Company policies and applicable OSHA and DOT requirements.
Ensure delivery procedures and operational standards are consistently followed.
Maintain the ability to perform essential delivery staff duties and provide operational support when necessary.
Coordinate coverage for vacations, absences, and other staffing needs to maintain delivery operations.
Partner with Transport Planners to maintain and improve effective and efficient route plans.
Build strong relationships with employees and customers and provide excellent service to internal and external customers.
Identify and implement opportunities to improve operational efficiency, profitability, quality, safety, and customer service.
Participate in recruiting, interviewing, hiring, onboarding, and training delivery staff.
Address employee concerns, operational challenges, and customer service issues in a timely and professional manner.
Perform other duties as assigned.