Delivery Supervisor

Reyes Coca-Cola Bottling•Bay City, MI

11d

About The Position

The Delivery Supervisor oversees daily delivery operations, including planning and scheduling driver schedules, managing routes, and ensuring deliveries are completed on time. The role supports employee engagement and a workplace culture where employees feel valued and motivated. It monitors driver performance, KPIs, quality standards, and productivity goals, and addresses performance gaps to meet department targets. The supervisor ensures compliance with company policies, regulations, and safety and health standards, including DOT and OSHA requirements. This includes conducting safety audits, ensuring drivers follow protocols, and staying current on regulatory changes. The role coordinates and adjusts routes to account for schedules, customer demands, service hours, and workload, while building positive internal and external customer relationships to improve delivery efficiency and meet business objectives. Other projects or duties may be assigned. This is a full-time, Monday-through-Friday position with a 4:00 a.m. start time. Compensation is $70,000 plus an annual target bonus. The role offers medical, dental, and vision coverage, a 401(k) match, paid time off, education reimbursement, retirement benefits, and complimentary health screenings.

Requirements

Associate degree with 3 to 4+ years of related experience and 0 to 1+ years of supervisory experience; or high school diploma/GED with 5+ years of specific experience and 1 to 2+ years of supervisory experience.
CDL Class A license or willingness to obtain one within a specified timeframe.

Nice To Haves

Bachelor’s degree.

Responsibilities

Supervise daily delivery operations, including planning driver schedules, managing routes, and ensuring deliveries are completed on time.
Foster employee engagement and establish and sustain a culture where employees feel valued and motivated.
Monitor driver performance and KPIs, ensure quality standards and productivity goals are achieved, and address performance gaps to meet department targets.
Ensure compliance with policies, regulations, and safety and health standards, including DOT and OSHA requirements, by conducting safety audits, ensuring driver adherence to protocols, and staying current on regulatory changes.
Coordinate and adjust driver routes daily to balance delivery schedules, customer demands, service hours, and workload, ensuring accurate and timely deliveries.
Establish and maintain positive internal and external customer relationships through regular communication and collaboration to improve delivery efficiency and meet business objectives.
Perform other projects or duties as assigned.