Delivery Supervisor

Odom•Anchorage, AK

About The Position

The Delivery Supervisor leads and supervises assigned delivery staff and directs their day-to-day work. The role plans, organizes, and oversees daily activities to ensure employees work safely and efficiently and follow company standards. It provides coaching, training, feedback, and performance evaluation; recognizes contributions; administers corrective action when appropriate; addresses employee concerns; and resolves operational issues through effective leadership and communication. The supervisor supports delivery operations by coordinating staffing coverage, partnering with Transport Planners on route plans, reinforcing safety and delivery procedures, and providing operational support when needed. The role also participates in recruiting, hiring, onboarding, and training, builds relationships with employees and customers, and identifies ways to improve efficiency, profitability, quality, safety, and customer service. Work takes place in warehouse, delivery, customer, and outdoor environments, with physical demands associated with delivery operations.

Requirements

Must be at least 21 years of age.
Valid Class A CDL, or valid Class B CDL with the ability to obtain a Class A CDL within 90 days of hire.
Must meet applicable DOT qualification requirements.
Ability to successfully complete required pre-employment screening, including a DOT drug screening and background check.
Must maintain an acceptable driving record in accordance with company requirements.
Strong written and verbal communication skills.
Strong interpersonal and leadership skills, including the ability to coach employees, address performance concerns, and conduct difficult or courageous conversations professionally.
Strong organizational skills and attention to detail.
Ability to work a flexible schedule based on operational and business needs.
Ability to travel to other markets as needed.
Regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 170 pounds, including full beer kegs.
Safely operate equipment such as pallet jacks and hand trucks to move and deliver products.
Perform delivery-related physical activities, which may include frequent standing, walking, bending, reaching, pushing, pulling, and lifting.

Nice To Haves

Previous supervisory or leadership experience.
Previous beverage distribution or delivery experience.
Working knowledge of Microsoft Office applications.
Experience working in a DOT-regulated delivery or transportation environment.

Responsibilities

Supervise, plan, organize, and direct the daily activities of assigned delivery employees.
Provide ongoing coaching, training, feedback, recognition, and progressive discipline as appropriate.
Monitor and reinforce safe work practices in accordance with company policies and applicable OSHA and DOT requirements.
Ensure delivery procedures and operational standards are consistently followed.
Maintain the ability to perform essential delivery staff duties and provide operational support when necessary.
Coordinate coverage for vacations, absences, and other staffing needs to maintain delivery operations.
Partner with Transport Planners to maintain and improve effective and efficient route plans.
Build relationships with employees and customers and provide excellent service to internal and external customers.
Identify and implement opportunities to improve operational efficiency, profitability, quality, safety, and customer service.
Participate in recruiting, interviewing, hiring, onboarding, and training delivery staff.
Address employee concerns, operational challenges, and customer service issues in a timely and professional manner.
Perform other duties as assigned.