The Delivery Supervisor oversees daily delivery operations, including planning and scheduling drivers, managing routes, and ensuring deliveries are completed on time. The role fosters an engaging workplace where employees feel valued and motivated, and supports delivery quality and productivity by monitoring driver performance, analyzing KPIs, and addressing performance gaps. The supervisor ensures compliance with company policies and applicable regulations and safety and health standards, including DOT and OSHA requirements. This includes conducting safety audits, ensuring drivers follow protocols, and staying current on regulatory changes. The role also coordinates and adjusts daily routes to balance delivery schedules, customer demands, service hours, and workload, while maintaining accurate and timely deliveries. It builds positive internal and external customer relationships through regular communication and collaboration, and may undertake other projects or duties as assigned.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree