Delivery Supervisor
Johnson Brothers•Charlotte, NC
About The Position
The Delivery Supervisor coordinates delivery operations, including routing, delivery, and backhauling activities. The role hires, trains, and manages delivery drivers; oversees scheduling and route efficiency; coordinates safety activities; and works with customers and internal teams to support reliable, accurate service.
Requirements
- Two-year associate's degree.
- At least 3 years of experience in delivery operations.
- Familiarity with Warehouse Management Systems and barcode scanning technology.
- Proficiency using delivery routing software.
- Familiarity with GPS tracking software.
- Computer proficiency with Microsoft Suite and internet applications.
Nice To Haves
- Experience with Descartes delivery routing software.
- Experience with Samsara GPS tracking software.
- Experience with NetSuite and AS400.
Responsibilities
- Hire, train, and manage assigned delivery driver personnel.
- Manage delivery drivers in customer service, accuracy, and productivity.
- Oversee driver scheduling to ensure timely product delivery.
- Coordinate all safety activities for delivery staff.
- Manage delivery-route efficiency using routing software.
- Work with customers to resolve discrepancies and problems and build cohesive relationships.
- Foster and maintain collaborative relationships with sales, warehouse, delivery, and customer service departments.
Benefits
- Medical
- Dental
- Vision
- Flexible spending account (FSA)
- Health savings account (HSA)
- 401(k) and 401(k) match
- Parental leave
- Paid time off (PTO)
- Paid holidays
- Short- and long-term disability
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
