Delivery Supervisor

Johnson Brothers•San Antonio, TX

About The Position

Johnson Brothers is a family-owned distributor of wine, spirits, and beer that has delivered service since 1953. The Delivery Supervisor is a hands-on leader responsible for coordinating delivery operations, including routing collaboration, driver performance, and fleet readiness. This role manages drivers and promotes safety, compliance, customer service, and collaboration across departments. The supervisor works closely with routing, warehouse, and sales teams to resolve issues and maintain efficient delivery schedules, while developing talent and driving operational excellence. The role supports the delivery of products to customers safely, on time, and in excellent condition. It takes ownership of delivery performance and helps ensure accuracy, timeliness, customer satisfaction, and operational success.

Requirements

At least 3 years of experience in delivery operations or transportation supervision.
Strong knowledge of DOT regulations and safety compliance.
Familiarity with routing software and GPS tracking systems.
Computer proficiency with Microsoft Suite.
Excellent leadership, communication, and problem-solving skills.
Ability to work flexible hours to support delivery schedules.

Nice To Haves

RoadNet routing software experience preferred.
AS400 experience preferred.

Responsibilities

Hire, train, and manage delivery drivers, promoting engagement and accountability.
Hold weekly team meetings to communicate updates and priorities.
Manage onboarding and ensure completion of training tasks, required training, and certifications.
Support driver retention through engagement and development.
Conduct ride-alongs and work-withs to coach and support drivers.
Monitor daily routes and provide feedback to routing to help optimize them.
Ensure adherence to planned routes and timely communication with drivers.
Work with warehouse and sales teams to resolve loading and delivery issues.
Interface with customers to resolve discrepancies and maintain strong relationships.
Ensure completion of DVIRs and compliance with JJ Keller documentation.
Track and address safety concerns, including harsh driving and speeding.
Promote adherence to company safety standards and DOT regulations.
Oversee preventive maintenance schedules and communicate truck status.
Inspect vehicles for cleanliness, proper signage, and operational safety.
Identify and address fleet performance issues, such as excessive idling.