Delivery Supervisor

Reyes Beverage Group•Lancaster, CA

About The Position

The Delivery Supervisor oversees daily delivery operations, including planning and scheduling driver schedules, managing routes, and ensuring deliveries are completed on time. The role supports employee engagement and a workplace culture where employees feel valued and motivated. It monitors driver performance, analyzes KPIs, addresses performance gaps, and ensures department quality standards and productivity goals are met. The supervisor also ensures compliance with company policies and applicable regulations and safety and health standards, including DOT and OSHA requirements. The position coordinates and adjusts routes to balance schedules, customer demands, service hours, and workload, and builds positive internal and external customer relationships through regular communication and collaboration. Other projects or duties may be assigned. This is a full-time, permanent position. The role offers a comprehensive benefits package, paid training and professional development, tuition reimbursement, wellness programs, paid time off, retirement benefits, and other employee engagement and recognition activities. Employment offers are contingent on successful completion of a background check and drug screening.

Requirements

Associate degree with 3 to 4 or more years of related experience and 0 to 1 or more years of supervisory experience; or high school diploma/GED with 5 or more years of specific experience and 1 to 2 or more years of supervisory experience.

Nice To Haves

Bachelor’s degree.

Responsibilities

Supervise daily delivery operations, including planning driver schedules, managing routes, and ensuring deliveries are completed on time.
Promote employee engagement and establish and sustain a culture where employees feel valued and motivated.
Monitor driver performance, analyze KPIs, and address performance gaps to achieve quality standards, productivity goals, and department targets.
Ensure compliance with policies, regulations, and safety and health standards, including DOT and OSHA requirements; conduct safety audits, ensure driver adherence to protocols, and stay current on regulatory changes.
Coordinate and adjust driver routes daily to balance delivery schedules, customer demands, service hours, and workload and ensure accurate, timely deliveries.
Maintain positive internal and external customer relationships through regular communication and collaboration to improve delivery efficiency and meet business objectives.
Perform other projects or duties as assigned.