Delivery Expert(09635) - Arkansas City KS

Domino's Franchise•Arkansas City, KS

About The Position

The Delivery Expert checks products for accuracy and quality, then delivers orders to customers safely, courteously, and on time. The role also supports restaurant operations by performing other workstation duties, following Domino’s uniform, appearance, and operational standards, and complying with applicable laws and ordinances. This is a non-exempt, hourly position with no split-pay wage based on in-store and on-the-road rates. The position combines delivery work with restaurant responsibilities, including taking and processing orders, preparing products and ingredients, cleaning equipment and the facility, stocking and taking inventory, and completing closing duties. Team members are expected to contribute to a cooperative, energetic workplace and provide professional customer service in person and by phone. Work involves standing and walking for much of the shift, driving and carrying orders to customers, and performing tasks such as lifting, reaching, bending, and handling food-preparation equipment. Conditions may include changing weather, temperature extremes, food odors, cornmeal dust, cramped cooler space, hot surfaces, sharp edges, and moving mechanical parts. The role requires working scheduled or unscheduled shifts, including nights, weekends, and emergencies.

Requirements

High school diploma or GED.
Must be at least 18 years of age.
Must have a driver’s license valid under the laws of the state(s) where the team member works, an acceptable motor vehicle record, proof of insurance, and a satisfactory vehicle.
Must be able to safely operate a motor vehicle.
Must be able to work scheduled or unscheduled shifts, including nights, weekends, and as emergencies arise.
Must be cross-trained and perform other restaurant workstation duties as needed.
Ability to read maps and navigate to addresses within the delivery area, including adverse terrain and multi-story buildings.
Ability to perform basic arithmetic accurately and quickly and make correct monetary change; a calculator may be used.
Verbal, written, and telephone skills sufficient to take and process orders.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand and walk for extended periods and perform physical tasks including lifting and carrying supplies, climbing stairs or ladders, bending, crouching, reaching, and handling equipment.
Ability to lift and move cases of ingredients and supplies weighing up to 50 pounds and stack them on shelves up to 72 inches high.
Ability to differentiate between hot and cold surfaces and have the vision and depth perception required for in-store tasks and driving, including night vision.

Nice To Haves

Bilingual ability in certain markets.

Responsibilities

Prepare the vehicle before deliveries, learn the delivery area, check orders for quality and accuracy, and follow proper delivery procedures.
Deliver pizzas, sides, and beverages to individual customers’ homes safely and promptly; deliver flyers and door hangers.
Provide positive, professional customer service in person and by phone, including safely interacting with customers at their homes.
Receive and process telephone orders and enter orders using a computer keyboard or touchscreen.
Handle sensitive and confidential customer information responsibly.
Execute credit transactions and make bank deposits as necessary.
Work as part of the restaurant team, arrive on time, support other workstations, and complete end-of-shift closing duties, including cleaning.
Operate equipment and perform assigned restaurant duties, including making quality products, preparing ingredients and products, and taking orders.
Clean equipment and the facility daily.
Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler; take inventory and complete related paperwork.
Read maps and locate addresses within the designated delivery area, including navigating adverse terrain and multi-story buildings while carrying products.
Safely operate a motor vehicle and make multiple deliveries as needed during a shift.