Delivery Experience Intern

Cirrus Aircraft•Alcoa, TN

About The Position

The Delivery Operations Intern supports the Delivery Operations Team with day-to-day responsibilities and gains experience across the department. The role is customer-facing and involves interacting with Cirrus customers. Core activities include aircraft delivery event record keeping, scheduling, delivery setup and presentation, assisting with customer database transfers, and conducting delivery flights. Additional duties include aircraft detailing, safety management, line service activities, flight planning and preparation, complex problem solving, learning subject matter, and recommending process improvements. When needed, the intern may act as pilot in command of Cirrus aircraft during Part 91 corporate flight operations, including demonstration, repositioning, and post-maintenance flights, as well as other similar pilot duties. The role requires completing the entire internship and passing a pre-employment drug screen and background check. Work beyond 40 hours per week may be required.

Requirements

Be a current student pursuing a bachelor’s degree in a relevant field and/or enrolled in Cirrus Fleet School.
Hold a current and active FAA Commercial Pilot certificate with Instrument Rating.
Hold a current FAA first- or second-class medical certificate.
Have 500 hours total flight time or 100 hours in Cirrus aircraft.
Be a junior or senior in good academic standing.
Be proficient with Microsoft Office tools, including Excel, PowerPoint, and Word.
Have strong written and verbal communication skills.
Be able to manage multiple tasks and meet established deadlines.
Have strong organizational and time-management skills.
Be able to work independently and collaboratively within a team environment.
Have strong attention to detail and problem-solving skills.
Pass a pre-employment drug screen and background check.
Be able to complete the entire duration of the internship.

Nice To Haves

Experience with IFR in congested airspace, mountain flying, extensive IMC, international flight, and night flying.
Hold a current and active Certified Flight Instructor-Instrument Rating.

Responsibilities

Adhere to industry and Cirrus safety procedures and policies.
Provide excellent, professional customer service and participate as a member of a professional team.
Support administrative processes within the Delivery Operations department.
Make timely and accurate decisions regarding safety of flight.
Record training event activities and results in pilot training records.
Act as pilot in command during corporate flight missions, ferry flights, internal training flights, and demonstration flights.
Perform pre-flight and post-flight inspections; clean and service aircraft, including fueling, adding oil and de-ice fluid, and updating chart subscriptions.
Manage travel expenses according to Cirrus company policies.
Continuously learn about developments in Cirrus aircraft products.
Provide feedback for program improvements and escalate concerns as appropriate.
Develop effective methods for safety communication, recordkeeping, ramp operations, and fleet management for flying club functions.
Perform other duties as assigned.