Delivery Driver (Full Time)

Green Thumb•Jacksonville, FL

About The Position

Green Thumb is seeking a Delivery Driver to deliver cannabis products to customers. The driver safely transports products, maintains delivery schedules, and provides exceptional customer service. The role involves preparing the delivery van, complying with laws and regulations for medical cannabis deliveries, maintaining delivery vehicles, completing and returning delivery documentation, and communicating effectively with dispensary staff and customers. The position requires reliability, professionalism, and the ability to work varied shifts, including mornings, days, nights, and weekends, as business needs require. The work is customer-facing and may involve working outdoors in varying or adverse weather, exposure to cannabis or related allergens, and working a 12-hour day when needed. Physical tasks include moving inventory and materials weighing up to 30 pounds, preparing customer orders, and spending prolonged periods moving about or remaining stationary, including in a motor vehicle.

Requirements

  • At least one year of professional driving experience is preferred.
  • Must be at least 21 years old.
  • Must pass required background checks, including a Motor Vehicle Report (MVR) and state-specific cannabis employment requirements.
  • Must remain compliant with applicable legal and company regulations for working in the industry.
  • Must meet scheduling and availability requirements, including the ability to work varying shifts such as mornings, days, nights, and weekends.
  • Must have reliable, responsible, and dependable attendance.
  • Must be able to move inventory and materials weighing up to 30 pounds independently.
  • Must be able to work a 12-hour day when needed.
  • Must be able to communicate verbally and in writing with different audiences and maintain effective working relationships with employees.
  • Must be able to follow instructions and incorporate constructive criticism from managers.
  • Must operate with professionalism and integrity, handle confidential information, and comply with HIPAA requirements.
  • Must be able to perform prolonged work tasks including moving about delivery and dispensary areas, remaining stationary including in a motor vehicle, operating a point-of-sale system and office productivity machinery, and inspecting or receiving detailed customer information.

Nice To Haves

  • Prior professional driving experience of at least one year is preferred.
  • Previous cannabis experience is not required.
  • Previous experience with point-of-sale systems.
  • Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes, organizational rules, and standard operating procedures.
  • Demonstrated initiative, a proactive attitude, and independent judgment.
  • Consistent demonstration of excellent customer service skills.

Responsibilities

  • Load the delivery van at the beginning of the day for deliveries throughout the day.
  • Interpret and follow state laws and regulations applicable to medical cannabis delivery.
  • Perform routine vehicle maintenance, such as changing tires and checking or adding fluids.
  • Manage medical cannabis delivery documents, retain required documentation, and return completed manifests for filing.
  • Maintain positive, professional relationships with dispensary staff.
  • Communicate timely and effectively when delivery issues arise.
  • Prepare patient and customer orders by moving and placing products.
  • Move inventory and materials in storage areas.
  • Perform other duties as assigned by management.
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