Delivery Driver (4228)

Domino's Franchise•Gainesville, VA

About The Position

Team Washington, Inc., a Domino’s Pizza franchise serving the Washington, DC metropolitan area, is hiring a Delivery Driver. The role makes deliveries to residential and commercial locations while supporting food preparation, order assembly, customer service, and store operations. Drivers are expected to deliver professionally and promptly, communicate with customers and coworkers, follow company procedures and quality standards, and maintain a clean, organized work area. The role also includes other duties as assigned.

Requirements

  • Be at least 18 years old and have two years of driving experience.
  • Possess a valid state driver’s license.
  • Have access to a properly maintained, licensed, street-legal vehicle capable of driving upwards of 100 miles per day.
  • Maintain at least the minimum vehicle insurance coverage required by state law.
  • Pass applicable company Motor Vehicle Report (MVR) and background checks.
  • Possess a cell phone for calling customers.
  • Be able to read maps, locate addresses, and interpret GPS directions within the designated delivery area.
  • Be able to navigate adverse terrain, including multistory buildings, private homes, and other delivery sites, while carrying products.
  • Have written and verbal communication skills for interacting with management and customers and taking and processing orders.
  • Be able to multitask and function in a dynamic, fast-paced environment.
  • Be able to adjust to changing priorities and work independently as well as with a team.
  • Be able to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed, and make correct monetary change.
  • Perform each essential function satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

  • Deliver pizza and other items to residential and commercial locations on assigned routes.
  • Inspect the vehicle before deliveries.
  • Review deliveries with customers to ensure products meet their needs.
  • Maintain high standards of customer service in high-volume, fast-paced operations.
  • Communicate clearly and positively with management and team members.
  • Deliver professionally and promptly to encourage repeat customers.
  • Communicate with the store and dispatcher to prioritize efficient routing.
  • Handle cash and credit transactions quickly and accurately.
  • Follow procedures for safe food preparation, assembly, and presentation.
  • Build customer loyalty through friendly interactions and appreciation.
  • Resolve complaints promptly and professionally.
  • Take initiative to find additional tasks when scheduled duties are complete.
  • Assemble and fold boxes; affix labels and promotional materials as needed.
  • Assist with food preparation.
  • Prepare orders according to order slips or verbal instructions, often handling several orders simultaneously.
  • Clean, stock, and restock workstations and display cases.
  • Adhere to quality standards, principles, guidelines, and policies.
  • Promote company policies and advocate for Team Washington.
  • Maintain proper attendance and conduct.
  • Provide and receive positive feedback and constructive criticism.
  • Maintain good communication with coworkers and serve as a resource for them.
  • Cross-train and learn how the role interacts with other departments.
  • Work with management to solve problems and provide suggestions as needed.
  • Maintain a clean and organized work area and take ownership of the surroundings.
  • Maintain appropriate confidentiality.
  • Perform other duties as assigned.
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