Delivery Driver - Tequesta

Rocky's Ace Hardware•Tequesta, FL

About The Position

Rocky’s Ace Hardware Delivery Drivers operate non-CDL company-owned vehicles to deliver products to retail customers within a designated territory and to other Rocky’s Ace Hardware retail locations. The role is part of the customer service team and involves safe, timely deliveries, professional customer interactions, and coordination with store staff. Safety is the top priority. The position has no supervisory responsibilities.

Requirements

High school diploma, or eight years of related experience as a delivery or route driver operating a commercial delivery vehicle with a GVWR of 26,000 pounds or less, or an equivalent combination of education and experience.
Ability to read and interpret documents.
Math ability to calculate figures and amounts, apply basic math concepts, complete reports, and conduct customer transactions.
Ability to solve practical problems, handle concrete variables with limited standardization, and interpret written, oral, diagram, or schedule instructions.
Ability to handle stressful situations professionally.
Experience with Microsoft Excel, Word, and common GPS software.
Current, valid driver’s license with an infraction-free history.
Ability to perform the essential duties, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Drive safely and deliver products within deadlines.
Drive vehicles to designated destinations for customer home deliveries.
Multitask in a customer-focused, fast-paced environment.
Interact with customers courteously and professionally.
Analyze delivery addresses and determine appropriate, efficient routes while staying on schedule.
Report accidents or injuries to supervisors immediately.
Load and unload products from trucks and deliver them to other Rocky’s locations or customers’ homes.
Use the Mobile Unit App (Zebra) to determine items for Store Generated deliveries and RSC online orders.
Inspect vehicles before and after each trip, including checking fluid levels and tire pressure.
Notify supervisors about major repairs and maintenance needs.
Follow local and state driving laws and road regulations.
Make simple vehicle repairs and address customer concerns about delivered products.
Work with the store team to provide exceptional customer service and address customer concerns.
Follow company operating policies and procedures.
Take special care when delivering fragile and hazardous products.
Comply with DOT and OSHA standards.
Perform other responsibilities as assigned by Management.