Delivery Driver

Parts Authority • Springfield, MA

7d

About The Position

Parts Authority LLC is hiring a Delivery Driver in Auburn, Massachusetts. The Delivery Driver is a main point of contact for customers and helps build strong client relationships while picking up and delivering automotive parts. The role requires timely, accurate deliveries, safe driving, and courteous customer service. A company vehicle is provided. Drivers may also assist with store or warehouse duties as assigned.

Requirements

• Current, valid driver’s license.
• Must be at least 21 years old and meet company insurance requirements.
• Current, valid automobile insurance with the applicant’s name on the policy.
• Ability to lift, move, push, and pull up to 50 pounds; Auto Body Parts Collision Drivers must be able to lift 75 pounds.
• Ability to manage, track, and account for money transactions and reconcile customer credit and debt balances.
• Ability to use a tablet and/or mobile device for navigation and route optimization, tracking, and customer interface or signature capture.
• Exceptional customer service and verbal communication skills, with the ability to communicate effectively and professionally with tact and diplomacy.
• Ability to take and follow directions and work well with others as part of a team.
• Must meet all stated minimum requirements and qualifications and knowledge, skills, and abilities to be eligible to drive for Parts Authority.

Nice To Haves

• Flexible schedule and ability to work overtime as needed.
• Previous delivery driving experience.

Responsibilities

• Load, transport, and deliver items to customers or businesses in a timely, friendly, and courteous manner.
• Review orders before and after delivery to confirm completeness, correct charges, and customer satisfaction.
• Follow dispatcher directions, assigned routes, time schedules, and route navigation tools; use alternate routes or area knowledge as needed.
• Assist with loading and unloading items without interfering with customer business operations.
• Provide excellent customer service, answer questions, and professionally address complaints and concerns.
• Comply with transportation laws and maintain a safe driving record.
• Accept payments and prepare reports, including invoices and return forms, and reconcile collected money and customer credit and debt.
• When applicable, complete daily maintenance checks on the company delivery vehicle and report issues to a manager.
• Assist with other store or warehouse duties, such as stocking and parts pulling, as assigned.
• Maintain and promote workplace safety.
• Secure and transfer cash or other assets.

Benefits

• Four health plan options and medical coverage
• Pharmacy coverage
• Dental coverage
• Vision coverage
• 401(k) with company contribution
• Profit sharing
• Paid vacation and sick leave
• Paid holidays
• Basic life and AD&D insurance
• Short-term disability coverage
• Voluntary short-term disability coverage
• Voluntary long-term disability coverage
• Flexible Spending Account
• Commuter Expense Reimbursement Account
• Health Savings Account
• Health Reimbursement Account
• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• ID theft insurance
• Legal plan insurance
• Pet insurance
• Employee Assistance Program (EAP)
• Employee discounts on merchandise

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed