Delivery Driver (4344)

Domino's Franchise•Washington, DC

About The Position

The Delivery Driver delivers pizza and other items to residential and commercial customers and collects payments safely, promptly, and professionally. The role supports high customer satisfaction and company service, product, and image standards. Drivers also assist with order preparation, packaging, stocking, and cleaning when not delivering. The posting lists part-time and full-time schedules and a limited-time guaranteed-earnings offer for eligible drivers. The offer required hiring between December 5, 2022, and January 31, 2023, meeting the listed hours or delivery thresholds, and maintaining active working status; any earnings shortfall was to be paid after three months of service. Mileage is reimbursed additionally.

Requirements

Be at least 18 years old and have at least two years of driving experience.
Possess a valid state driver's license.
Have access to a properly maintained, licensed, street-legal vehicle capable of driving upwards of 100 miles per day.
Maintain at least the minimum vehicle insurance coverage required by state law.
Pass applicable company motor vehicle record and background checks.
Possess a cell phone for calling customers.
Be able to read maps, locate addresses, and interpret GPS directions within the designated delivery area.
Be able to navigate adverse terrain, including multistory buildings, private homes, and other delivery sites, while carrying products.
Have excellent written and verbal communication skills for interactions with management and customers, including taking and processing orders.
Be able to multitask and work in a dynamic, fast-paced environment.
Be able to adjust to changing priorities and work independently as well as part of a team.
Be able to perform addition, subtraction, multiplication, and division accurately and quickly, using a calculator if needed, and make correct monetary change.

Responsibilities

Deliver pizza and other items to residential and commercial locations on assigned routes.
Inspect the vehicle before deliveries.
Review deliveries with customers to ensure products meet their needs.
Maintain high standards of customer service during fast-paced, high-volume operations.
Communicate clearly and positively with management, team members, the store, and dispatch.
Deliver professionally and promptly to encourage repeat customers and build customer loyalty.
Coordinate with the store and dispatcher to prioritize efficient routing.
Handle cash and credit transactions accurately and promptly, including making correct change.
Follow procedures for safe food preparation, assembly, and presentation.
Resolve customer complaints promptly and professionally.
Find additional tasks to complete when scheduled duties are finished.
Assemble and fold boxes, and attach labels and promotional materials as needed.
Assist with food preparation and prepare orders according to written or verbal instructions, potentially handling several orders simultaneously.
Clean, stock, and restock workstations and display cases.
Follow quality standards, principles, guidelines, and company policies.
Perform other duties as assigned.
Promote company policies and represent Team Washington.
Maintain appropriate attendance, communicate with coworkers, provide and receive feedback, and serve as a resource for coworkers.
Cross-train and learn how the role interacts with other departments.
Work with management to solve problems and offer suggestions as needed.
Keep the work area clean and organized and maintain confidentiality.