Delivery Coordinator

Floor & Decor • Roswell, GA

2d • Onsite

About The Position

The Delivery Coordinator is responsible for all store deliveries and must be knowledgeable in shipping and receiving. The role schedules and releases home deliveries, LTL and FedEx shipments, prepares shipping documents, stages outbound orders, and handles inbound shipments and transfers. The position works with warehouse and store teams to address delivery issues and ensure shipment records are completed accurately.

The role operates in a warehouse environment with moving vehicles and typically moderate noise. Travel to other stores for support may be required. Hours are flexible to fit around the associate’s schedule and delivery schedules, and on-the-job training is provided. Opportunities for advancement are available.

Requirements

• Knowledge of basic math skills.
• Ability to handle multiple tasks and work well under pressure.
• Ability to operate a forklift.
• Basic knowledge of shipping and receiving products.
• Entrepreneurial and hardworking; honest and accountable.
• Excellent communication and listening skills.
• Ability to show empathy toward customer concerns and resolve them efficiently.
• Strong organizational skills.
• Ability to lift 25 pounds or more consistently.
• Ability to sit, squat, or stand for long periods.

Responsibilities

• Schedule home deliveries, LTL shipments, and FedEx shipments; prepare required documents and enter information into the Storage Buy System.
• Ensure home delivery, LTL, and FedEx orders are released from the store to the appropriate carrier.
• Print and work the EComm Shipping Report from MMS; ensure all RBs are scheduled and have correct BOL labels on pallets.
• Stage outbound home delivery, FedEx, and LTL shipments in the outbound bay, wrapping, boxing, and strapping items and attaching the proper BOL or shipping labels.
• Detail-receive inbound PO shipments, including Schluter, Rubi, and other shipments.
• Complete remaining orders in the Shipping Info Required and Shipping tabs in the Storage Buy System, ensuring shipments from the prior day were set up and completed.
• Validate that shipments delivered the previous day are completed in the Storage Buy System.
• Pick, receive, locate, and contact customers about inbound R&L shipments.
• Validate that outgoing ISTs have shipped in MMS and/or the IST Shipping Application; once delivered, ensure the transfer is received and communicate with the destination store.
• Communicate pending ISTs awaiting pickup to the Warehouse Supervisor.
• Communicate delivery issues to the Warehouse Supervisor and Command Center Associate so they can take appropriate action.
• Audit shipping orders that have not been completed by the Storage Buy Auditor.

Benefits

• 401(k) options for eligible full-time associates; company match is mentioned in the benefits and rewards section.
• Bonus opportunities.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays and a personal holiday.
• Paid Volunteer Time Off starting on Day 1.
• Flexible hours to fit around the associate’s schedule and delivery schedules.
• On-the-job training.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed