Delivery Assistant

HD Supply • Calera, AL

13d

About The Position

The Delivery Assistant supports delivery drivers in delivering customer orders safely, accurately, and efficiently. The role involves inspecting orders, helping load and unload merchandise, communicating with customers, providing proof of delivery, and addressing basic customer service issues. The position does not require or permit operating a company or rental vehicle. The assistant may also perform general warehouse duties as needed.

The role works under close supervision and follows established procedures, seeking supervisor guidance for non-routine issues. Work is typically in a comfortable environment with regular exposure to temperature extremes, moving machinery, loud noises, and fumes. It includes intermittent physical exertion such as walking, standing, stooping, climbing, lifting, and maneuvering heavy or awkward materials or equipment, including items weighing 50 pounds or more. Overnight travel is typically less than 10% of the time.

A high school diploma or GED is strongly preferred. The role calls for 0–2 years of experience in the area of responsibility. HD Supply states its commitment to equity, respect, and advocacy for associates and is an Equal Opportunity/Affirmative Action Employer.

Requirements

• 0–2 years of experience in the area of responsibility.
• Follow established procedures and seek supervisor guidance for non-routine or problem areas.
• Ability to perform intermittent physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering heavy or awkward materials or equipment weighing 50 pounds or more.

Nice To Haves

• High school diploma or GED is strongly preferred.
• Knowledge of warehouse procedures, requisitions, purchase orders, invoices, cargo securement requirements, and delivery documents.
• Prior delivery assistant experience in a similar industry.
• At least 1 year of experience operating material handling equipment.

Responsibilities

• Work with delivery drivers to ensure safe, accurate, and efficient delivery of customer orders.
• Inspect deliveries before loading to confirm orders are accurate and free of damage.
• Assist with loading and unloading merchandise using powered and non-powered material handling equipment when necessary.
• Make customer calls before and during deliveries.
• Communicate with customers about orders, provide proof of delivery, and resolve basic customer service issues.
• Relay escalated customer concerns to distribution center leadership.
• Provide polite and professional customer service during deliveries.
• Perform general warehouse duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED