Delivery Assistant

HD Supply Management • Pompano Beach, FL

10d

About The Position

The Delivery Assistant helps delivery drivers safely and efficiently deliver accurate customer orders. The role includes inspecting orders, assisting with loading and unloading merchandise, contacting and interacting with customers, providing proof of delivery, and handling basic customer service issues. Escalated concerns are relayed to distribution center leadership. The position does not require or allow operation of a company or rental vehicle. General warehouse duties may also be needed. Work is performed under close supervision, with limited independent judgment and detailed review by a senior coworker or supervisor. The job typically involves a comfortable environment with regular exposure to temperature extremes, moving machinery, loud noises, and fumes. It also requires intermittent physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering potentially heavy or awkward materials or equipment. Overnight travel is typically less than 10% of the time. A high school diploma or GED is strongly preferred; the stated experience range is 0–2 years in the area of responsibility.

Requirements

• 0–2 years of experience in the area of responsibility.
• Ability to perform intermittent physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may weigh 50+ pounds or be awkward.
• The role does not require or allow operation of a company or rental vehicle.

Nice To Haves

• High school diploma or GED is strongly preferred.
• Knowledge of warehouse procedures, requisitions, purchase orders, invoices, cargo securement requirements, and delivery documents.
• Prior delivery assistant experience in a similar industry.
• At least 1 year of experience operating material handling equipment.

Responsibilities

• Work with delivery drivers to ensure the safe, accurate, and efficient delivery of customer orders.
• Inspect deliveries before loading to confirm orders are accurate and free of damage.
• Assist with loading and unloading merchandise using powered and non-powered material handling equipment.
• Make customer calls before and during delivery.
• Communicate with customers about orders, provide proof of delivery, and resolve basic customer service issues.
• Relay escalated customer concerns to distribution center leadership.
• Provide polite and professional customer service during deliveries.
• Perform general warehouse duties as needed.
• Follow safety procedures and practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED