Delivery AI Product Analyst, United States - X Delivery

Boston Consulting Group•Chicago, IL

About The Position

BCG X, the technology build and design unit of Boston Consulting Group, is hiring a Delivery AI Product Analyst to help drive capabilities and increase commercialization of BCG proprietary data and software assets. The role works with product managers, senior leaders, technical and commercial teams, and client-facing teams across the product lifecycle—from business case development and roadmap delivery to launch and ongoing support. The analyst co-owns product roadmap work, conducts research and market analysis, gathers and documents requirements, supports Agile delivery, and translates between business and engineering stakeholders. The role also supports client implementations by shaping solutions to business problems, configuring products for client programs, managing MVP-based plans, delivering demonstrations and training, and resolving issues. The position includes developing AI-native ways of working, such as maintaining a product knowledge base and AI tool integrations, creating reusable AI skills and workflows, helping design agentic processes, and evaluating AI tools for client use cases. The analyst is expected to ensure human ownership of product decisions and AI-generated outputs and protect client data under BCG’s AI usage and responsible AI guidelines. The role is based in the United States; no specific work arrangement is stated.

Requirements

Two to three years of consulting experience, preferred, or three to four years of industry experience, ideally in business analysis or a product role on a SaaS product.
Exposure to transformation, restructuring, change management, or post-merger integration, with an appetite to build expertise in these topics.
Solid grasp of P&L and balance sheet KPIs.
Proficiency in PowerPoint and financial modeling in Excel.
Good understanding of the software development lifecycle and Agile delivery; coding is not required.
Hands-on experience with LLMs and AI tools such as ChatGPT, Claude, or Copilot, including prompt engineering, skill building, and agentic workflow design.
Structured problem-solving and analytical rigor, with planning discipline and attention to detail.
Experience communicating with and influencing senior stakeholders across global teams, and judgment to know when to escalate.
Entrepreneurial drive and a record of achieving stretch goals in fast-moving environments.
Ability to work independently or in distributed teams and quickly learn new tools and methods.

Nice To Haves

Tableau or Alteryx skills.

Responsibilities

Co-own the product roadmap with the Product Manager and align it with business goals and user needs.
Conduct user research and usability testing, and use findings, market analysis, and client feedback to improve the product.
Gather and prioritize requirements in stakeholder workshops and document them as user stories with acceptance criteria.
Build user personas and use AI design tools to prototype and iterate with the UI/UX team.
Run Scrum ceremonies with the engineering team and clear blockers to support timely feature delivery.
Participate in technical discussions and translate between engineering and business stakeholders.
Maintain feature lists, user guides, and release notes, and update stakeholders on progress and milestones.
Define client business problems early and shape solutions as a thought partner to case teams and clients.
Apply BCG Transformation and Post-Merger-Integration methodology on cases and configure the product for each client program.
Manage MVP-based implementation plans as the client’s day-to-day point of contact and set expectations about current product capabilities.
Lead product demonstrations and training sessions for case teams and client users.
Triage client issues and coordinate with Engineering and Support to resolve them.
Convert case learnings into proprietary assets and roadmap inputs.
Set up and maintain the team’s AI harness, including a product knowledge base and connectors to Azure DevOps, Confluence, and SharePoint.
Create and maintain reusable AI skills, such as story writing, BRD generation, and release-notes generation.
Turn routine product-owner work into repeatable AI workflows with defined inputs and standard output formats.
Help design agentic workflows that chain AI tools and models to automate repetitive, multistep tasks.
Coach clients and case teams on building AI dashboards and structuring output data through prompts.
Test AI tools, models, and agentic techniques against client use cases and recommend which to adopt.
Ensure each product decision and AI-generated output has a named human owner and protect client data under BCG’s AI usage and responsible AI guidelines.

Benefits

Annual discretionary performance bonus.
BCG Profit Sharing and Retirement Fund (PSRF) contribution, including fully vested annual employer contributions.
Employer-paid medical coverage for employees and eligible family members, with zero-dollar employee premiums.
Dental coverage, including up to $5,000 in orthodontia benefits.
Vision coverage for glasses and contact lenses annually.
Reimbursement for gym memberships and other fitness activities.
Option for employees to make personal contributions to a 401(k) plan.
Paid parental leave and family benefits, including elective egg freezing, surrogacy, and adoption reimbursement.
Paid time off, including 12 holidays per year, an annual office closure between Christmas and New Year’s, and 15 vacation days per year.
Paid sick time on an as-needed basis.