Deli Manager

Houchens Food Group•Bowling Green, KY

About The Position

The Deli Manager is responsible, along with the Store Manager, for the profitability of the deli operation while following company policies. The role combines food preparation and food service with department management, including scheduling, inventory, paperwork, merchandise presentation, and attention to labor, gross profit, and supply costs. The manager helps ensure the department operates profitably and that food and service meet quality standards. The Deli Manager prepares and presents food, supports and trains deli employees, maintains a clean and organized department, and provides customers with friendly, courteous, and prompt service. The position may also involve pre-employment background and drug screening. Houchens Food Group is an equal opportunity employer and may use AI tools to help organize and analyze information submitted during the application process; hiring decisions are made by the hiring team.

Responsibilities

Plan and prepare food for customers.
Prepare orders and verify that received items match what was ordered.
Clean and organize the kitchen to keep it free of safety hazards.
Share food-preparation tips with deli clerks and train new employees.
Shop for food items for the steam table and display cases.
Inventory kitchen items and ensure they are returned to the proper room after use.
Make product pulls and put out fresh product.
Ensure employees have started their assigned jobs for the day's business.
Prepare employee schedules.
Complete paperwork and take inventory.
Address labor, gross profit, and supply costs daily to support a profitable operation.
Merchandise the department to support sales and gross profit.
Verify prices, tags, and signs.
Work toward a Full-Fresh-Clean standard and maintain a neat, clean, and organized department.
Ensure products are of the highest possible quality and present food attractively.
Organize food items and utensils.
Work as a team member.
Provide friendly, courteous, and prompt customer service; greet customers and respond to inquiries and complaints.
Follow other job-related instructions and perform other job-related duties requested by the supervisor.