Deli Manager - Second

Albertsons Companies•Lubbock, TX

About The Position

The Deli Manager - Second supports the department’s operations and is responsible for guest relations and satisfaction while on shift. The role helps maintain guest service, product quality, food safety, cleanliness, and department standards, and contributes to training and developing department employees. In the Department Manager’s absence, this position handles department issues, including ordering, delegation, multitasking, forecasting, prioritizing, and merchandising. The position assists with staffing and team performance, department communication, inventory and reporting, asset controls, production and promotion planning, and the execution of division programs and financial goals. It also coordinates training for Department Leads and helps keep department books and manuals current. Other duties may be assigned to support proper operations.

Requirements

  • Must be 18 years of age or older.
  • High school diploma or equivalent.
  • Prior Deli or Food Service management experience within The United Family, or at least 2 years of restaurant experience.
  • Ability to work and communicate professionally with all levels of management and subordinates.
  • Ability to self-motivate, solve problems, and work with minimal supervision.
  • Ability to perform physical tasks including bending, squatting, standing, lifting, climbing, pushing, pulling, and walking.
  • Ability to stand for long periods, up to 4 hours.
  • Ability to lift and carry items weighing up to 50 pounds and push and pull up to 100 pounds.
  • Ability to work in a freezer for up to 15 minutes.
  • Basic math and computer skills, including use of Word, Excel, and email.
  • Ability to work at a fast pace while remaining efficient and controlled.
  • Must maintain Certified Food Safety Manager certification.
  • Must be flexible to work various hours and shifts, including weekends and holidays.
  • Ability to accept supervisory coaching related to performance, work habits, and attitude.
  • Ability to function as a team member and get along with others.

Nice To Haves

  • Bilingual English/Spanish.

Responsibilities

  • Acknowledge, greet, and engage guests in the department.
  • Assist with interviewing, training, scheduling, performance, and productivity of department team members.
  • Assist with distributing information to the department.
  • Maintain a positive atmosphere, spirit, and morale within the department.
  • Manage time and delegate effectively as a leader.
  • Support and execute division concepts and programs.
  • Contribute to executing and meeting financial goals.
  • Ensure consistent product quality, availability, and solutions for guests.
  • Help safeguard, control, and monitor department assets and implement related policies and procedures.
  • Practice safe work habits and maintain cleanliness, organization, and a safe work environment; encourage team members to do the same.
  • Ensure department systems and processes are used consistently and correctly.
  • Collaborate with the Department Manager and department leadership team to plan production and promotion goals.
  • Coach and develop team members as needed, following policies and procedures and working with the Department Manager and Talent Management.
  • Help coordinate department books and manuals to keep them updated.
  • Help coordinate inventory processes and reporting.
  • Handle department issues when the Department Manager is absent, including ordering, delegating, multitasking, forecasting, prioritizing, and merchandising.
  • Ensure food safety procedures are followed.
  • Coordinate training for Department Leads.
  • Perform other duties as requested or required by upper management.
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