Deli Manager - Second

Albertsons•Lubbock, TX

About The Position

The Deli Manager - Second is responsible for guest relations and satisfaction and for maintaining department service and product quality standards while on shift. The role supports the Department Manager in training and developing employees, managing daily department operations, and meeting financial and production goals. In the Department Manager’s absence, this position handles department issues such as ordering, delegation, forecasting, prioritizing, and merchandising. The role also helps ensure food safety, asset control, cleanliness, and consistent use of department systems and processes. Other duties may be assigned as necessary to ensure proper operations.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Prior Deli or Food Service management experience within The United Family, or at least 2 years of restaurant experience.
Ability to work and communicate professionally with all levels of management and subordinates.
Ability to self-motivate, solve problems, and work with minimal supervision.
Ability to perform physical tasks including bending, squatting, standing, lifting, climbing, pushing, pulling, and walking.
Ability to stand for long periods, up to 4 hours.
Ability to lift and carry items weighing up to 50 lbs. and push and pull up to 100 lbs.
Ability to work in a freezer for up to 15 minutes.
Technical skills for basic math and computer tasks, including Word, Excel, and email.
Ability to work at a fast pace while remaining efficient and controlled.
Must maintain Certified Food Safety Manager certification.
Must be flexible to work various hours and shifts, including weekends and holidays.
Ability to accept supervisory coaching related to performance, work habits, and attitude.
Ability to function as a team member and get along with others.

Nice To Haves

Bilingual English/Spanish.

Responsibilities

Acknowledge, greet, and engage guests in the department.
Assist with interviewing, training, scheduling, and monitoring the performance and productivity of department team members.
Help communicate information to the entire department.
Maintain a positive atmosphere, spirit, and morale within the department.
Demonstrate effective leadership through time management and delegation.
Support and execute division concepts and programs.
Contribute to achieving financial goals.
Ensure consistent product quality, availability, and solutions for guests.
Safeguard, control, and monitor department assets and implement relevant policies and procedures.
Practice safe work habits and maintain cleanliness, organization, and a safe work environment; encourage team members to do the same.
Ensure department systems and processes are used consistently and correctly.
Collaborate with the Department Manager and department leadership team to plan production and promotion goals.
Assist with coaching and developing team members in accordance with policies and procedures, with support from the Department Manager and Talent Management.
Help keep department books and manuals up to date.
Assist with inventory coordination and reporting.
Address department issues when the Department Manager is absent, including ordering, delegating, multitasking, forecasting, prioritizing, and merchandising.
Ensure food safety procedures are followed.
Coordinate training for Department Leads.
Perform other duties as requested or required by upper management.