Adams Deli Manager - Connecticut

Bozzuto's Inc.

About The Position

The Deli Manager oversees deli department operations in a grocery store retail setting, driving labor efficiency, sales, and gross profit margins in alignment with the store. The role is responsible for customer satisfaction, department presentation and cleanliness, staff supervision and development, inventory and product quality, food preparation, safety, and cost control. The work takes place in various temperature-controlled environments, with a variable schedule based on business needs that includes nights, holidays, and weekends.

Requirements

ServeSafe certification or comparable certification.
Strong communication skills, including the ability to communicate clearly and effectively with peers and leaders daily.
Organizational skills, including the ability to fulfill customer orders promptly, prioritize work, and meet deadlines.
Ability to work independently and as part of a team to ensure customers receive orders promptly and with high quality.
Ability to maintain integrity and high standards of product handling.
Ability to maintain and drive safety policies and accountability for safe practices throughout the shift.
Ability to lift up to 80–85 pounds.
Ability to stand, bend, lift, and twist for up to 90% of the shift.
Ability to frequently lift products from various heights, including from floor level to overhead.
Ability to stand or walk for at least 10 hours daily.
Ability to work in various temperature-controlled environments and walk on flooring such as concrete, tile, and carpet.

Nice To Haves

One year of deli management experience or deli sales experience.

Responsibilities

Build and maintain customer satisfaction with the company's products and services.
Maintain a happy, fully stocked, fresh, and clean deli sales floor.
Train and supervise deli department staff, ensuring adherence to established procedures and customer service standards.
Schedule and coordinate shifts to provide proper coverage.
Provide ongoing feedback, performance evaluations, and training opportunities for deli employees.
Monitor deli inventory and order products, including meats, cheeses, prepared salads, and other deli items, to maintain a diverse, stocked selection.
Implement inventory control measures to minimize waste and ensure freshness.
Ensure deli products meet quality and safety standards.
Work with suppliers to select and maintain high-quality deli products.
Oversee preparation of deli items, including sandwiches, salads, and hot foods.
Ensure deli products are presented attractively and comply with health and safety regulations.
Handle customer inquiries, concerns, and special requests promptly and professionally.
Set and achieve sales targets.
Monitor sales performance and implement strategies to maximize profitability.
Conduct regular safety training for deli staff.
Oversee cleaning and maintenance of deli equipment and work areas.
Monitor expenses, control waste, and optimize cost effectiveness.
Communicate with store management regarding inventory, sales, and department issues.
Adhere to all company safety standards.
Perform other duties as assigned by leadership.