Deli Lead

SpartanNash • Marshall, TX

12d • Onsite

About The Position

This role leads the day-to-day operations of a retail store department, ensuring associates are trained, the department is fully staffed, operations meet company standards, and department goals and key performance indicators are achieved. The position supports the department manager with staffing, training, performance management, career development, scheduling, labor and payroll control, goals, and forecasts. It also oversees inventory, product quality and freshness, stocking and production, food safety, workplace safety, and the department’s presentation and guest experience.

Requirements

• High school graduate or equivalent (GED) required.
• Strong written and verbal communication and bookkeeping skills.
• Good organization, prioritization, decision-making, problem-solving, and conflict-management skills.
• Strong leadership abilities and capability to work in a hands-on environment.
• Good strategic planning and business acumen skills.
• Good knowledge of retail store operations and knowledge of retail management systems.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
• Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.

Nice To Haves

• 0–2 years of retail experience preferred.
• Suggestive selling and product knowledge preferred.
• Depending on company location, ability to communicate in Spanish is highly desirable.

Responsibilities

• Order and maintain department inventory using inventory control procedures to ensure product freshness and quality.
• Review and validate received orders for amount, quality, count or weight, and condition, and ensure products are stored appropriately.
• Manage a team completing stocking, production, and other tasks; ensure product quality, production planning, accuracy, date-sensitive rotation, and proper handling of spoiled or damaged products.
• Maintain familiarity with products carried in the department and throughout the store, including ad items, special prices, coupon deals, and sales and rewards program features.
• Communicate and execute the weekly and period Flight Plan according to company expectations and timelines.
• Use required tools and software to manage scheduling in accordance with company policies, timelines, and forecast guidelines.
• Support the department manager with work schedules, labor control, overtime control, and payroll expense.
• Implement Our Winning Recipe and model company core values and competencies.
• Support department management, including associate staffing, training, performance management, and career development.
• Support the department manager in developing and monitoring department goals and forecasts, as required.
• Attend and participate in daily huddles, manager meetings, and district- and company-level meetings, as required.
• Maintain a clean, attractive, and well-stocked department using structure-of-the-day guidelines and Prime Time standards.
• Ensure food safety and safety guidelines are followed throughout the store and take immediate corrective action when they are not.
• Support the department manager in developing and implementing plans to meet company goals and key performance indicators.
• Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
• Perform tasks in other departments based on customer experience needs, as assigned.
• Perform additional responsibilities as needed.

Benefits

• Robust and competitive Total Rewards benefits package
• Associate development
• Recognition and celebration of success
• Two-way communication
• A sense of belonging

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED